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For step-by-step directions, please see the "},{"type":"text","text":"Single Roster Upload How-to-Guide","marks":[{"type":"link","attrs":{"href":"https://public.cliengage.org/training/support/how-to-guides/single-roster-upload/"}}]},{"type":"text","text":"."}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":376},"localId":"ae5559f1-075d-427e-a71c-787370d0288b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":382},"localId":"a0224649-c23f-4162-aef2-1831ebbafaf2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":383},"localId":"ad01923f-49db-4333-8742-f4c84cc76439"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":102},"localId":"425630a8-db41-4779-98a8-2d47a284f8c2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":126},"localId":"6f968c76-0416-44d0-ae74-381fa85d2cc9"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Incorrect Community Name","marks":[{"type":"em"}]},{"type":"text","text":" Information"}]},{"type":"paragraph","content":[{"type":"text","text":"The below error message indicates that you have used an incorrect Community Name. When uploading a roster, it is critical that you use the same information that CLI Engage has in the database."}]},{"type":"rule"},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Verify that Community is active in Engage. Community and Community ID mismatch."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"The Districts that you typed and selected do not match."}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open CLI Engage"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Class & Student Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Community Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the "},{"type":"text","text":"Community/District","marks":[{"type":"em"}]},{"type":"text","text":" field, enter the name of your district"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"Search","marks":[{"type":"em"}]},{"type":"text","text":" button"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"View","marks":[{"type":"em"}]},{"type":"text","text":" icon (it looks like a file folder)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Use the "},{"type":"text","text":"Community/District Name","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#97a0af"}}]},{"type":"text","text":" "},{"type":"text","text":"exactly as it appears","marks":[{"type":"underline"}]},{"type":"text","text":" next to the "},{"type":"text","text":"*","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":"Name","marks":[{"type":"em"}]},{"type":"text","text":" field"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Note","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": District Name information comes from the Texas Education Agency's "},{"type":"text","text":"AskTED","marks":[{"type":"link","attrs":{"href":"https://tea4avholly.tea.state.tx.us/TEA.AskTED.Web/Forms/Home.aspx"}}]},{"type":"text","text":" Website"}]}]}]},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"For example","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": "},{"type":"text","text":"Dawson ISD","marks":[{"type":"em"}]},{"type":"text","text":" is listed as either "},{"type":"text","text":"DAWSON ISD_WELCH","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"DAWSON ISD_DAWSON","marks":[{"type":"strong"}]},{"type":"text","text":" depending on the city. 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"}]},{"type":"rule"},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Verify that School is active in Engage."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"School and Internal ID mismatch."}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open CLI Engage"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Class & Student Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"School Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the "},{"type":"text","text":"Community/District","marks":[{"type":"em"}]},{"type":"text","text":" field, enter the name of your district"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"Search","marks":[{"type":"em"}]},{"type":"text","text":" button"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the list of all schools for the district, locate the correct school"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"View","marks":[{"type":"em"}]},{"type":"text","text":" icon (it looks like a file folder)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Use the "},{"type":"text","text":"School Name","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#97a0af"}}]},{"type":"text","text":" "},{"type":"text","text":"exactly as it appears","marks":[{"type":"underline"}]},{"type":"text","text":" next to the "},{"type":"text","text":"School Name","marks":[{"type":"em"}]},{"type":"text","text":" field"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Note","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": School Name information comes from the Texas Education Agency's "},{"type":"text","text":"AskTED","marks":[{"type":"link","attrs":{"href":"https://tea4avholly.tea.state.tx.us/TEA.AskTED.Web/Forms/Home.aspx"}}]},{"type":"text","text":" Website."}]}]}]},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"For example","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": "},{"type":"text","text":"Jose De Escandon STEM Elementary","marks":[{"type":"em"}]},{"type":"text","text":" is listed as "},{"type":"text","text":"JOSE DE ESCANDON EL","marks":[{"type":"strong"}]},{"type":"text","text":". 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If you use "},{"type":"text","text":"108912110","marks":[{"type":"em"}]},{"type":"text","text":","},{"type":"text","text":" ","marks":[{"type":"em"}]},{"type":"text","text":"then you will receive an error message and will be unable to properly process your roster."}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Invalid File ","marks":[{"type":"em"}]},{"type":"text","text":"Information"}]},{"type":"paragraph","content":[{"type":"text","text":"The below error message indicates that you have not used the roster template provided by CLI Engage. When uploading a roster, it is critical that you use the file that CLI Engage provides. The upload will not work with files exported from other applications."}]},{"type":"rule"},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"The file cannot be submitted - Invalid Format."}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open CLI Engage"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Class & Student Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Data Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the appropriate "},{"type":"text","text":"Upload ","marks":[{"type":"em"}]},{"type":"text","text":"button"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the template next to the "},{"type":"text","text":"*","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":"Data File(Excel)","marks":[{"type":"em"}]},{"type":"text","text":" field"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Complete the spreadsheet"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Process the template the same way that you processed the earlier 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For step-by-step directions, please see the "},{"type":"text","text":"Single Roster Upload How-to-Guide","marks":[{"type":"link","attrs":{"href":"https://public.cliengage.org/training/support/how-to-guides/single-roster-upload/"}}]},{"type":"text","text":"."}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":376},"localId":"ae5559f1-075d-427e-a71c-787370d0288b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":382},"localId":"a0224649-c23f-4162-aef2-1831ebbafaf2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":383},"localId":"ad01923f-49db-4333-8742-f4c84cc76439"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":102},"localId":"425630a8-db41-4779-98a8-2d47a284f8c2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":126},"localId":"6f968c76-0416-44d0-ae74-381fa85d2cc9"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Incorrect Community Name","marks":[{"type":"em"}]},{"type":"text","text":" Information"}]},{"type":"paragraph","content":[{"type":"text","text":"The below error message indicates that you have used an incorrect Community Name. 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"}]},{"type":"rule"},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Verify that School is active in Engage."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"School and Internal ID mismatch."}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open CLI Engage"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Class & Student Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"School Management","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the "},{"type":"text","text":"Community/District","marks":[{"type":"em"}]},{"type":"text","text":" field, enter the name of your district"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"Search","marks":[{"type":"em"}]},{"type":"text","text":" button"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the list of all schools for the district, locate the correct school"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"View","marks":[{"type":"em"}]},{"type":"text","text":" icon (it looks like a file folder)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Use the "},{"type":"text","text":"School Name","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#97a0af"}}]},{"type":"text","text":" "},{"type":"text","text":"exactly as it appears","marks":[{"type":"underline"}]},{"type":"text","text":" next to the "},{"type":"text","text":"School Name","marks":[{"type":"em"}]},{"type":"text","text":" field"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Note","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": School Name information comes from the Texas Education Agency's "},{"type":"text","text":"AskTED","marks":[{"type":"link","attrs":{"href":"https://tea4avholly.tea.state.tx.us/TEA.AskTED.Web/Forms/Home.aspx"}}]},{"type":"text","text":" Website."}]}]}]},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"For example","marks":[{"type":"em"},{"type":"underline"}]},{"type":"text","text":": "},{"type":"text","text":"Jose De Escandon STEM Elementary","marks":[{"type":"em"}]},{"type":"text","text":" is listed as "},{"type":"text","text":"JOSE DE ESCANDON EL","marks":[{"type":"strong"}]},{"type":"text","text":". 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