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Help Center

Search for How to Guides

Portals

  1. Centralized Assessment Entity Assessment Service

    Welcome! You can raise a request for Centralized Assessment Entity Assessment Service using the options provided.

  2. CLI Engage Support Center
    Welcome to the New Help Center

    Our new Help Center is here—easier and quicker, thanks to your feedback.

    After your ticket is resolved, please take a moment to complete the customer satisfaction survey — we value your input!

           
    Quick Access Links

    • Click here for the Texas Rising Star Help Center
    • Click here for the TECPDS Help Center
    • Click here for TSR Comprehensive
    • Click here for CLI Engage Office Hours
    • Search the Help Center Library

  3. TECPDS Help Center
    Welcome to the New Help Center

    Our new Help Center is here—easier and quicker, thanks to your feedback.

    After your ticket is resolved, please take a moment to complete the customer satisfaction survey — we value your input!

           
    Quick Access Links

    •Click here for CLI Engage Help Center
    • Search the TECPDS Help Center Library

  4. Texas Rising Star Help Desk

    Welcome! Our support team is here to assist you.

    Click here for the CLI Engage Support Center
    Click here for the TECPDS Help Center

           
  5. TSR Comprehensive

    Welcome! You can raise a request for TSR Comprehensive using the options provided.

  6. Support for Centralized Assessment Entity

    Welcome! Ask questions about the Centralized Assessment Entity

  7. Harris County Accessible Child Care Training Supports (ACCTS)

    The Harris County ACCTS program aims to enhance the knowledge, skills, and career advancement of the child care workforce in Harris County through high-quality professional development and credentialing opportunities.

    Below you may submit a Help Desk Ticket for any questions that you may have, or complete the interest form for eligibility in the Harris County ACCTS Program.

    All candidates must complete the interest form in its entirety to be considered for program eligibility

  8. ITSN Help Desk

    Welcome! You can raise a request for the Infant-Toddler Specialist Network using the options provided.

  9. Micro-Credential Service

    Welcome! You can raise a request for Micro-Credential Service using the options provided.

Suggested forms

  • Access Request in CLI Engage Support Center

    Request or update user access, permissions, or login help.

  • Access Request in TECPDS Help Center

    Request or update TECPDS user access, permissions, or login help

  • General Information in CLI Engage Support Center

    General questions about CLI Engage tools and navigation.

  • Initial Assessment in Centralized Assessment Entity Assessment Service

    Initial Assessments are full assessments of all Texas Rising Star measures. This type of assessment is requested by Entry Level–designated programs seeking initial certification and by programs that are required to return to CCS as a certified program. Additionally, this assessment may be requested by certified programs that are in suspension status seeking certification.

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