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  1. Intro to summit

  2. Icebreaker/Team building exercise

    1. Participation expectations

    2. Materials

    3. Lunch

  3. Hardware setup: Mariusz

  4. Jira training: Diamond

  5. CLI policies and procedures

    1. PIT

      1. Policy: TWC

        1. Guidelines

        2. Staff handbook

        3. TRS policy

      2. Implementation

        1. business manual

      3. technology

        1. TRS

        2. Confluence

        3. TECPDS

        4. Engage

        5. Jira

        6. Power BI

        7. TX3C

    2. Procedures

      1. End to end process

        1. assignment/scheduling

        2. communication protocols

      2. caseload

  6. Role definition

    1. Mentors/assessor role separation of duties

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