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  1. Intro to summit (Welcome from Leadership/TWC??)

  2. Icebreaker/Team building exercise.

    1. Participation expectations/Housekeeping

    2. Materials

    3. Schedule for the day/Lunch

  3. Hardware setup: Mariusz

  4. Get badges from badging office

  5. Jira training: Diamond

  6. CLI policies and procedures

    1. PIT

      1. Policy: TWC

        1. Guidelines

        2. Staff handbook

        3. TRS policy

      2. Implementation

        1. business manual

      3. technology

        1. TRS

        2. Confluence

        3. TECPDS

        4. Engage

        5. Jira-Diamond

        6. Power BI

        7. TX3C

    2. Procedures

      1. End to end process

        1. assignment/scheduling

        2. communication protocols

      2. caseload

  7. Role definition

    1. Mentors/assessor role separation of duties

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