Intro to summit (Welcome from Leadership (LaShonda and Brian/Lindsay Hill (TWC??)) 15 min
Icebreaker/Team building exercise .(Jasmine [a - c] and Andrea) 30 min
Participation expectations/Housekeeping
Materials
Schedule for the day/Lunch
Hardware setup: Mariusz 1 hour
break / provide guidance for badges
Break: 15 min
Get badges from badging office 1 hour
Organizational Structure 15 min (LaShonda)
Role definition 45 min (LaShonda)
Leadership
Mentors/Assessor role separation of duties
Team assignments (Managers, Assessor I,II,III, Logistics teams)
Lunch: 12 - 1pm
CLI policies and procedures
PIT
Policy: TWC TWC staff time TBD (1 hour) (LaShonda)
Guidelines
Staff handbook TRS policy
TWC WD-Letters
Implementation (Jasmine / Andrea) 1 hour
business manual
Part l
Break: 15 min
Part ll
technology 1 hour
TRS Statewide-Jasmine
Confluence-Diamond
TECPDS-Tracy
Engage-Jasmine
Jira-Diamond
Power BI-Diamond
TX3C
Procedures
End to end process
assignment/scheduling-TWC staff
Mentors/assessor role separation of duties
communication protocols
caseload
Role definition
Team assignments (Managers, Assessor I,II,III, Logisitics teams(Andrea and Nadia) 30 min
Wrap up and Q&A 15 min (All)