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  1. Intro to summit (Welcome from Leadership (LaShonda and Brian/Lindsay Hill (TWC??)) 15 min

  2. Icebreaker/Team building exercise (Jasmine [a - c] and Andrea) 30 min

    1. Participation expectations/Housekeeping

    2. Materials

    3. Schedule for the day/Lunch

  3. Hardware setup: Mariusz 1 hour

    1. break / provide guidance for badges

      • Break: 15 min

  4. Get badges from badging office 1 hour

  5. Organizational Structure 30 15 min (LaShonda)

  6. Role definition 45 min (LaShonda)

    • Leadership

    • Mentors/Assessor role separation of duties

    • Team assignments (Managers, Assessor I,II,III, Logistics teams)

Lunch: 12 - 1pm

  1. CLI policies and procedures

    1. PIT

      1. Policy: TWC TWC staff time TBD (1 hour) (LaShonda)

        1. Guidelines

        2. Staff handbook

        3. TRS policy

        4. TWC WD-Letters

      2. Implementation (Jasmine / Andrea) 1 hour

        1. business manual

          1. Part l

          2. Break: 15 min

          3. Part ll

      3. technology 1 hour

        1. TRS Statewide-Jasmine

        2. Confluence-Diamond

        3. TECPDS-Tracy

        4. Engage-Jasmine

        5. Jira-Diamond

        6. Power BI-Diamond

        7. TX3C-TWC staff

      Procedures (1 hour)

    2. End to end process (Jasmine / Andrea)

      1. assignment/scheduling

      2. communication protocols (LaShonda)

    3. caseload

      communication protocols (Andrea and Nadia) 30 min

    4. Wrap up and Q&A 15 min (All)