Troubleshooting articles


TitleCreatorModified
CDA Competency Standards BooksMayaSept 28, 2023
Why Am I Being Prompted to Complete Fields at TECPDS Login?Wendy BarringtonSept 06, 2023
How to understand my SRU errors (roster errors) in CLI Engage?Helene.DendorAug 09, 2023
Why do I have students on the Missing ID file for the XML File Download?MayaMay 22, 2023
Where can you view a student’s DOB?MayaMay 17, 2023
How do I correct the Invalid phone Number Error on my SRU template?Alexander.V.GeeApr 24, 2023
How do I correct the Invalid Ethnicity error on my SRU template?Alexander.V.GeeApr 22, 2023
How do I correct the Invalid gender error on my SRU template?Alexander.V.GeeApr 22, 2023
How do I correct the Invalid phone type error on my SRU template?Eric.B.BryantApr 22, 2023
I received a Missing or invalid Class Level error on the single roster uploadEric.B.BryantApr 18, 2023
How to update a Missing or Invalid email on a single roster uploadEric.B.BryantApr 18, 2023
How to correct a Missing or invalid DOB error on the Singe Roster UploadEric.B.BryantApr 18, 2023
I received a Missing or invalid Class Day Type on the Singe Roster UploadEric.B.BryantApr 18, 2023
How do I correct the Community and Community ID mismatch error on my SRU template?MayaApr 18, 2023
TSR! Summer Institute 2023Steph SessionsApr 14, 2023
How do I correct the Teacher Duplicate Found error message on my Single Roster Upload template?Steph SessionsApr 07, 2023
How do I correct The Districts That You Typed and Selected Do Not Match error on my Single Roster Upload template?Steph SessionsApr 07, 2023
How do I correct the Missing Teacher Internal ID error on my Single Roster Upload template?Danielle.ClarkApr 07, 2023
How do I correct the Missing Student Name error on my Single Roster Upload template?Danielle.ClarkApr 07, 2023
How do I correct the Missing Student Last Name error on my Single Roster Upload template?Danielle.ClarkApr 07, 2023