Reasons for Missing Students

Sometimes teachers complain about students not being created when they have been in their class for some days.

 Instructions

• When a student enrolls for the first time in the school, it may take a different number of days for the District’s Student Information System (SIS) to reflect that enrollment as it is dependent on the school registrar. Once the SIS receives the correct enrollment information, it will depend on the district how soon that information will be present on their Single Roster Upload or DDE files that they produce.

• For DDE districts, the file named classes.csv can contain two class types: homeroom and scheduled. The file has a column named classType. The DDE only creates classes where classType = homeroom; scheduled classes are ignored.

• The file named enrollments.csv must have the students enrolled in one and only one homeroom class. If the file has multiple homeroom enrollments for the same student, the DDE will not create or move the student to the right class as it cannot decide which enrollment is the correct one.

• The file named users.csv contains the student grade level and the classes.csv file the class grade level. If the student grade level is inconsistent with the class grade level, the teacher may perceive that the student is missing because is not showing up in the assessment. I.e., if the student has grade = PK and is enrolled in a KG class, the teacher will not see the student under CPM PreK because KG classes are not displayed on this assessment.

• Some district-level users may manually move an existing student to their current class only to notice that the next morning the DDE process moved the student back to the old class.

• These type of errors are normally fixed by the school registrar by ensuring that the student information is accurate and that is enrolled in the correct and only one homeroom class in their system.

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