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How do I correct the Invalid phone type error on my SRU template?

How do I correct the Invalid phone type error on my SRU template?

Problem

This article will discuss how to fix the Invalid Phone Type error when uploading my Single Roster Upload (SRU) template.

Prerequisites

Single Roster Uploaded

Instructions

  1. Open the SRU template and review Column K.

  2. Confirm that Column K has a valid phone type or is blank. This column is optional.

  3. If you enter a phone type, use one of these accepted values: Work, W, Cell, C, Home, or H.

  4. Save the updated template.

  5. Upload the SRU template again.

    1. Ensure to press the green play button to process the template.

 

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