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How do I correct the Missing or Invalid email error on my SRU template?

How do I correct the Missing or Invalid email error on my SRU template?

Missing or Invalid Email Error on the Single Roster Upload Template

You may see a Missing or Invalid Email error when you upload your Single Roster Upload (SRU) template.

Before you make changes, review the Instructions tab in the SRU template. The Instructions tab is the second tab in the template file.

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Solution

  1. Open the SRU template and go to Column L.

  2. Confirm that each row has an email address. This field is required.

  3. Enter a unique email address for each teacher. Each teacher should use their own work email address, such as name@the-ISD.org or name@the-ESC.net.

  4. Save the updated template.

  5. Upload the SRU template again.

Important: Do not use a shared or generic email address, such as info@mySchool.edu. UT Health policy requires each user to have their own email address.

If you need more help, submit a help ticket.

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