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How do I correct the Missing or invalid Class Level error on my SRU template?

How do I correct the Missing or invalid Class Level error on my SRU template?

 Problem

I received a Missing or invalid Class Level error on my Single Roster Upload (SRU) template.

Please follow the steps on the Instructions tab of the SRU template. You can locate the instructions on the second tab of the template file.

 Solution

  1. Review Column N

  2. This is a required field

  3. Enter IN (ages 0 to 17 months), TD (ages 18 to 35 months), EE, PK, KG, 1, 2, etc. In most cases, this value should be the same one provided on column T.

  4. Once you have updated your template, you can save and reupload the SRU.

If you need further assistance, please submit a help ticket.

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