How do I correct the Missing or invalid DOB error on my SRU template?

How do I correct the Missing or invalid DOB error on my SRU template?

 

 Problem

I received a Missing or invalid DOB error on my Single Roster Upload (SRU) template.

Please follow the steps on the Instructions tab of the SRU template. You can locate the instructions on the second tab of the template file.

 Solution

  1. Review Column V

  2. Column V is required

  3. Make sure you enter the date as M/D/YYYY

  4. This information is required as student assessments have benchmarks related to the student’s age.

  5. Once that is updated you can process a new SRU.

If you need further assistance, please submit a help ticket.

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