/
Why Can't I Log into Engage When I Have an Account

Why Can't I Log into Engage When I Have an Account

This article is for customers who have previously logged into CLI Engage and are now getting an error that they do not have an account.

Instructions

  1. In your browser, click on the profile icon in top right corner of the screen. It may appear as a circle with an initial in it.

    1. If you are logged in as you with the same email account as you use for CLI Engage, open a help ticket

    2. If you are logged in as you with a different email account or you are not logged in as you:

      1. Click Add

      2. Click Sign In

      3. Complete the Sign In Process

      4. Try to log into CLI Engage again

If you need more help, submit a help ticket.

 Related articles