Why do I have students on the Missing ID file for the XML File Download?
Problem
Here are some reasons why you see students listed on the Missing IDs File:
Missing the TSDS ID in CLI Engage
Duplicate TSDS ID used (More than one student has the same TSDS ID in CLI Engage)
TSDS ID is not a 10 digit number
TSDS ID has more than 10 or less than 10 digits
TSDS ID has letters or special characters
has too many digits (TSDS ID should be 10 digits)
Extra space in front of or behind the TSDS ID
Assessment dates entered didn't capture the student (Expand the assessment date range when generating the XML file)
Solution
Missing the TSDS ID in CLI Engage - Add the Student’s TSDS IDs to the student’s profile manually using Student Management or Class Roster Management. If you have many students missing TSDS IDs, use the Student Template to add the TSDS IDs.
Duplicate TSDS ID used (More than one student has the same TSDS ID in CLI Engage) - the missing IDs file while show you if the TSDS IDs are duplicated. Confirm that the correct TSDS ID and edit it in CLI Engage using Student Management.
TSDS ID is not a 10 digit number - Check that the TSDS ID is 10 digit number
TSDS ID has more than 10 or less than 10 digits - Correct any TSDS IDs that have less or more than 10 digits
TSDS ID has letters or special characters - Remove any letters or special characters from the TSDS ID
Has too many digits (TSDS ID should be 10 digits) - Correct any TSDS IDs that have more than 10 digits
Extra space in front of or behind the TSDS ID - Remove any extra spaces in the TSDS ID cell/field u
Assessment dates entered didn't capture the student(s) - Expand the assessment date range when generating the XML file. Generating a Student Results Export Report can provide a more accurate assessment date range to use.
If you need further assistance, please submit a help ticket.
*In Progress
Related articles