{"xsrfToken":"65554950ed6f46e31a2602fde0ac0a14712f97a7_lout","branding":{"id":"1","key":"cehd","name":"CLI Engage Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e6f91e76-f82c-423a-a5af-32c79eea18bf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU2ZjkxZTc2LWY4MmMtNDIzYS1hNWFmLTMyYzc5ZWVhMThiZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUyOTIsIm5iZiI6MTczMjE4NDY5Mn0.mgtjvD775oq21AbfJ2dodShmqDkY7SlzYYzaTx4Wh3k&client=dcef08d8-bc95-4a04-947e-0caa7bc14455&mode=fit","logoId":"e6f91e76-f82c-423a-a5af-32c79eea18bf","isLogoAvailable":true,"helpCenterTitle":"Search for How to Guides","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"CLI Engage Operational Status","translations":{"en-US":{"helpCenterTitle":"Search for How to Guides","sharedPortalName":"Help Center","announcementHeader":"CLI Engage Operational Status","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6a57a2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8c1be978-0a0b-4013-8600-110f7d36768d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhjMWJlOTc4LTBhMGItNDAxMy04NjAwLTExMGY3ZDM2NzY4ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUyOTIsIm5iZiI6MTczMjE4NDY5Mn0.dnshbv_Gj2HbCmi7hAb8B-zBXrKspJ2tnHo5ldZJ-Sc&client=dcef08d8-bc95-4a04-947e-0caa7bc14455&height=300&mode=fit","bannerMediaApiFileId":"8c1be978-0a0b-4013-8600-110f7d36768d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"cehd","projectId":10000,"serviceDeskId":1,"name":"CLI Engage Help Desk","description":"<p>Welcome! Our support team is here to assist you.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"311","name":"I am a CLI Engage User Outside of Texas Requesting Information or Assistance","descriptionHtml":"","callToAction":"I am a CLI Engage User Outside of Texas Requesting Information or Assistance","introHtml":"<p>Request assistance with CLI Engage as a CLI Solutions Group customer</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[88],"key":""},{"id":"377","name":"I am a CLI Engage User Outside of Texas with Questions Regarding Products or Trainings","descriptionHtml":"","callToAction":"I am a CLI Engage User Outside of Texas with Questions Regarding Products or Trainings","introHtml":"","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[88],"key":""},{"id":"376","name":"I am Requesting Assistance with AERO","descriptionHtml":"","callToAction":"I am Requesting Assistance with AERO","introHtml":"","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[88,110],"key":""},{"id":"312","name":"I am Unable to Log Into Engage","descriptionHtml":"","callToAction":"I am Unable to Log Into Engage","introHtml":"<p>Request assistance logging into CLI Engage</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"172","name":"I Need Help with a Certificate from an Online Course","descriptionHtml":"","callToAction":"I Need Help with a Certificate from an Online Course","introHtml":"<p>Request assistance with obtaining an online certificate for completed online coursework</p>","icon":10583,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[67],"key":""},{"id":"685","name":"I Need Help with a Collaboration Partnership","descriptionHtml":"","callToAction":"I Need Help with a Collaboration Partnership","introHtml":"<p>Requesting assistance with iniitiating a collaboration partnership, confirming collaboration partnerships, confirming collaboration configuration, or request assistance with collaboration problems</p>","icon":10511,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"270","name":"I Need Help with an Assessment","descriptionHtml":"","callToAction":"I Need Help with an Assessment","introHtml":"<p>Request assistance with an assessment tool on CLI Engage, including CIRCLE Progress Monitoring, TX-KEA, TRPI, and Tejas Lee</p>","icon":10581,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10581","groups":[1],"key":""},{"id":"173","name":"I Need Help with an Online Course","descriptionHtml":"","callToAction":"I Need Help with an Online Course","introHtml":"<p>Request assistance with online courses</p>","icon":10583,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[67,1],"key":""},{"id":"307","name":"I Need Help with Collaborative Tools, the Classroom Observation Tool, or the Classroom Environment Checklist","descriptionHtml":"","callToAction":"I Need Help with Collaborative Tools, the Classroom Observation Tool, or the Classroom Environment Checklist","introHtml":"<p>Request assistance with the CLI Engage quality improvement tools, including Collaborative Tools, CIRCLE Classroom Observation Tools, or CIRCLE Classroom Environment Checklists</p>","icon":10582,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10582","groups":[1],"key":""},{"id":"273","name":"I Need Help with Missing or Duplicated Teachers, Students, and/or Classes","descriptionHtml":"","callToAction":"I Need Help with Missing or Duplicated Teachers, Students, and/or Classes","introHtml":"<p>Request assistance with user accounts and rosters, including missing and/or duplicate teachers, students, and classes</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"308","name":"I Need Help with Part of the Activity Collection","descriptionHtml":"","callToAction":"I Need Help with Part of the Activity Collection","introHtml":"<p>Request assistance with the CIRCLE Activity Collections and the CIRCLE Pre-K Curriculum</p>","icon":10585,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10585","groups":[1],"key":""},{"id":"271","name":"I Need Help with Reports","descriptionHtml":"","callToAction":"I Need Help with Reports","introHtml":"<p>Request assistance with CLI Engage reports for my community, school, or classroom</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"128","name":"I Need Help with TECPDS, the Workforce Registry, or the Trainer Registry","descriptionHtml":"","callToAction":"I Need Help with TECPDS, the Workforce Registry, or the Trainer Registry","introHtml":"<p>Request assistance or information regarding TECPDS, Texas Workforce Registry, or Texas Trainer Registry</p>","icon":10576,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[69],"key":""},{"id":"174","name":"I Need Help with Texas Rising Star","descriptionHtml":"","callToAction":"I Need Help with Texas Rising Star","introHtml":"<p>Request assistance with Texas Rising Star</p>","icon":10596,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[63],"key":""},{"id":"274","name":"I Need Help with Uploading Students, Teachers, and/or Classes","descriptionHtml":"","callToAction":"I Need Help with Uploading Students, Teachers, and/or Classes","introHtml":"<p>Request assistance with uploading students, classes, and/or teachers into CLI Engage</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"310","name":"I Need Information","descriptionHtml":"","callToAction":"I Need Information","introHtml":"<p>Request general assistance or information</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"272","name":"I Need to Invalidate a Student's Assessment Results","descriptionHtml":"","callToAction":"I Need to Invalidate a Student's Assessment Results","introHtml":"<p>Request for a student's assessment results to be invalidated/removed. Please note, this is for student assessments, not for an online course issue.</p>","icon":10581,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10581","groups":[1],"key":""},{"id":"275","name":"I Need to Retrieve Results from a Prior School Year","descriptionHtml":"","callToAction":"I Need to Retrieve Results from a Prior School Year","introHtml":"<p>Request assessment results from a prior school year</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"171","name":"I Want to Become an Online Course Facilitator","descriptionHtml":"","callToAction":"I Want to Become an Online Course Facilitator","introHtml":"<p>Request access to become an online course facilitator or apply to facilitate PD courses for a set of enrolled learners</p>","icon":10583,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[67,1],"key":""},{"id":"36","name":"I Want to Request a TSR Online New Account (CLI Engage)","descriptionHtml":"","callToAction":"I Want to Request a TSR Online New Account (CLI Engage)","introHtml":"<p>Need access? Request Access for TSR Online</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"313","name":"Multiple Users Are Unable to Log Into Engage","descriptionHtml":"","callToAction":"Multiple Users Are Unable to Log Into Engage","introHtml":"<p>Request assistance with setting up accounts or resolving login issues for multiple users</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"303","name":"My District Wants to Use an Alternate SSO Provider for Our CLI Engage Credentials","descriptionHtml":"","callToAction":"My District Wants to Use an Alternate SSO Provider for Our CLI Engage Credentials","introHtml":"<p>Request information to change your district's SSO provider. We support ClassLink, Clever, Microsoft, and OKTA as your CLI Engage login method (note: CLI Engage only uses Clever for Login Credentials and DOES NOT SUPPORT rostering at this time)</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"314","name":"My District Wants to Use Automated Rostering to Upload my Students, Teachers and/or Classes","descriptionHtml":"","callToAction":"My District Wants to Use Automated Rostering to Upload my Students, Teachers and/or Classes","introHtml":"<p>Request information to establish automated rostering to upload your students, teachers, and/or classes into CLI Engage</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[1],"key":""},{"id":"316","name":"Self-Service Password Reset Tools","descriptionHtml":"","callToAction":"Self-Service Password Reset Tools","introHtml":"<p>CLI Engage has the ability to resolve some login issues without having to wait for further support.</p>","icon":10564,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"301","name":"Texas Rising Star Interest Form","descriptionHtml":"","callToAction":"Texas Rising Star Interest Form","introHtml":"<p>Completion of the Texas Rising Star Interest Form is the first step in the application process for those Programs that are interested in becoming Texas Rising Star certified. This form is to be completed and submitted by the Director of the Early Learning Program. Once this form is submitted, the board area will be notified of the Program's Interest and a staff person will follow-up.</p>","icon":10597,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10597","groups":[63],"key":""},{"id":"192","name":"CLI Competency Program Help Ticket","descriptionHtml":"","callToAction":"CLI Competency Program Help Ticket","introHtml":"<p>Submit Help tickets related to the CLI Competency Program</p>","icon":10583,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[],"key":""},{"id":"373","name":"I am a District User","descriptionHtml":"","callToAction":"I am a District User","introHtml":"<p>We designed this request for our district users who are responsible for managing the CLI Engage data, and state reporting requirements. We also have specialized Office Hours for these users should live support be needed. <a href=\"https://teams.microsoft.com/l/meetup-join/19%3ameeting_MDI3OGNmNmUtNzIxNi00MTljLThhNjgtNjg3ZDJhMjdkMmM5%40thread.v2/0?context=%7b%22Tid%22%3a%227b326d24-41ad-4f57-bc60-89e4a6ac721b%22%2c%22Oid%22%3a%22635faddf-0a83-4181-b979-5286e45e4a52%22%7d\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>District User <ins>Morning</ins> Office Hours</b> (Monday &amp; Tuesday from 9:30 am-11:00 am)</a> &amp; <a href=\"https://teams.microsoft.com/l/meetup-join/19%3ameeting_MDczZDljY2QtYzNlNC00OWEzLTlmYTUtYTA1NWFlNjkxYjVh%40thread.v2/0?context=%7b%22Tid%22%3a%227b326d24-41ad-4f57-bc60-89e4a6ac721b%22%2c%22Oid%22%3a%22635faddf-0a83-4181-b979-5286e45e4a52%22%7d\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>District User <ins>Afternoon</ins> Office Hours</b> (Mondays &amp; Tuesdays from 1:30 pm- 3:30 pm)</a></p>","icon":10562,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[],"key":""},{"id":"304","name":"I am a Former TSR Comprehensive Participant Requesting Access to TSR Online","descriptionHtml":"","callToAction":"I am a Former TSR Comprehensive Participant Requesting Access to TSR Online","introHtml":"<p>Request access to TSR Online as a FORMER participant of the TSR Comprehensive program (teacher or school/site)</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"302","name":"I am a TSR Coach, Coordinator or Program Manager for TSR Comprehensive","descriptionHtml":"","callToAction":"I am a TSR Coach, Coordinator or Program Manager for TSR Comprehensive","introHtml":"<p>Request assistance with TSR Comprehensive or CLI Engage. This includes Coaches, Coordinators, and Program Managers.</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"502","name":"I am a TSR Comprehensive Participating Teacher Needing Assistance","descriptionHtml":"","callToAction":"I am a TSR Comprehensive Participating Teacher Needing Assistance","introHtml":"<p>Request assistance with TSR Comprehensive or CLI Engage as a CURRENTLY participating Teacher.</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"503","name":"I am an Administrator or Owner of a Participating TSR Comprehensive Facility Needing Assistance","descriptionHtml":"","callToAction":"I am an Administrator or Owner of a Participating TSR Comprehensive Facility Needing Assistance","introHtml":"<p>Request assistance with TSR Comprehensive or CLI Engage as the Administrator, Director, or Owner of a participating Childcare facility.</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"320","name":"I Need Help with the 2021 Data Conference","descriptionHtml":"","callToAction":"I Need Help with the 2021 Data Conference","introHtml":"","icon":10581,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10581","groups":[],"key":""},{"id":"149","name":"I Need Help with the Infant-Toddler Specialist Network (ITSN)","descriptionHtml":"","callToAction":"I Need Help with the Infant-Toddler Specialist Network (ITSN)","introHtml":"<p>Request assistance or information regarding the Texas Infant-Toddler Specialist Network (ITSN)</p>","icon":10578,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[],"key":""},{"id":"318","name":"I Need to Add a School to my School District","descriptionHtml":"","callToAction":"I Need to Add a School to my School District","introHtml":"<p>Active during BOY Only - Request that a new school be added to your school district</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[],"key":""},{"id":"197","name":"I Want to Apply to the ITSN Certification Program","descriptionHtml":"","callToAction":"I Want to Apply to the ITSN Certification Program","introHtml":"<p>ITSN Members that are part of the ITSN Certification Program gain access to the Infant-Toddler Specialist Network Toolkit</p>","icon":10578,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[],"key":""},{"id":"319","name":"I Want to Join the Infant-Toddler Specialist Network (ITSN)","descriptionHtml":"","callToAction":"I Want to Join the Infant-Toddler Specialist Network (ITSN)","introHtml":"<p>Specialists can join the Texas ITSN to gain access to Infant and Toddler Resources. Complete this form if you are a coach, mentor, trainer, or administrator requesting to join the ITSN Specialist Program. Teachers and directors who would like to join the ITSN TEACHER Program can register at <a href=\"https://uthtmc.az1.qualtrics.com/jfe/form/SV_02ImGpj91hfZ1Y2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://uthtmc.az1.qualtrics.com/jfe/form/SV_02ImGpj91hfZ1Y2</a>.</p>","icon":10578,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[],"key":""},{"id":"46","name":"I Want to Join the Waitlist to Apply to Participate in TSR Comprehensive","descriptionHtml":"","callToAction":"I Want to Join the Waitlist to Apply to Participate in TSR Comprehensive","introHtml":"<p>Join the TSR Comprehensive waiting list. If space opens in your community, a TSR representative may be in contact.</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"500","name":"I Work for a TSR Comprehensive Lead Agency and Need Assistance","descriptionHtml":"","callToAction":"I Work for a TSR Comprehensive Lead Agency and Need Assistance","introHtml":"<p>Request assistance with TSR Comprehensive or CLI Engage as a Lead Agency.</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"370","name":"Internal Information Gathering","descriptionHtml":"","callToAction":"Internal Information Gathering","introHtml":"","icon":10507,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""},{"id":"656","name":"Possible Student Duplicates","descriptionHtml":"","callToAction":"Possible Student Duplicates","introHtml":"<p>Possible duplicate student form the universal roster page</p>","icon":10602,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10602","groups":[],"key":""},{"id":"655","name":"Possible User Duplicates","descriptionHtml":"","callToAction":"Possible User Duplicates","introHtml":"<p>Possible duplicate teacher account from the universal roster page or principal account from the school page.</p>","icon":10602,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10602","groups":[],"key":""},{"id":"668","name":"Request a TSR Completion Certificate for HQPK","descriptionHtml":"","callToAction":"Request a TSR Completion Certificate for HQPK","introHtml":"","icon":10602,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10602","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"508","name":"Texas School Ready Registered Apprenticeship Program","descriptionHtml":"","callToAction":"Texas School Ready Registered Apprenticeship Program","introHtml":"<p>Request assistance with TSR Registered Apprenticeship Program</p>","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"501","name":"TSR Comp Administrator or Owner Needing Assistance","descriptionHtml":"","callToAction":"TSR Comp Administrator or Owner Needing Assistance","introHtml":"","icon":10577,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""},{"id":"430","name":"Workforce Solutions - Gulf Coast","descriptionHtml":"","callToAction":"Workforce Solutions - Gulf Coast","introHtml":"<p>Gulf Coast child care requesting assistance</p>","icon":10584,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":67,"name":"I need help with Online Courses, Certificates, or Micro-credentialing"},{"id":63,"name":"I need help with Texas Rising Star"},{"id":69,"name":"I need help with the Texas Workforce Registry / Trainer Registry (TECPDS)"},{"id":88,"name":"I am a CLI Engage User Outside of Texas / I am Interested in Purchasing CLI Products or Training"},{"id":110,"name":"I need assistance with the AERO Tutoring Program"}],"orderMapping":{"88":[377,376,311],"110":[376],"1":[312,270,173,307,273,308,271,274,685,310,272,275,171,36,313,303,314,316],"67":[173,172,171],"69":[128],"51":[149,174,128],"43":[197,171,46,36],"44":[171],"63":[174,301]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"76f8121e-6254-37de-b7b8-9eb05f108055","appLinkName":"System Confluence","appLinkUrl":"https://cliengage.atlassian.net/wiki","spaceKey":"HDK","spaceName":"Help Desk Knoweldge","spaceUrl":"https://cliengage.atlassian.net/wiki/spaces/HDK","isServer":false},"labels":[],"projectKey":"CEHD","serviceDeskId":1,"kbLinkDomainURLs":["https://cliengage.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CEHD","userLanguageHeader":"CLI Engage & TECPDS Status","userLanguageMessageWiki":"<p>For more assistance, please join <a href=\"https://public.cliengage.org/training/support-team-office-hours/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CLI Office Hours</a>.</p>","defaultLanguageHeader":"CLI Engage & TECPDS Status","defaultLanguageMessage":"For more assistance, please join [CLI Office Hours|https://public.cliengage.org/training/support-team-office-hours/].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODU4OTIsIm5iZiI6MTczMjE4NDY5Mn0.-hEPqYSbAYMxljpdVpt9fupKRarczBRqNgzfSYZ3niA","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"dcef08d8-bc95-4a04-947e-0caa7bc14455","tokenDurationInMins":20}},"reqCreate":{"id":301,"projectId":10000,"form":{"name":"Texas Rising Star Interest Form","descriptionHtml":"","callToAction":"Texas Rising Star Interest Form","intro":"<p>Completion of the Texas Rising Star Interest Form is the first step in the application process for those Programs that are interested in becoming Texas Rising Star certified. This form is to be completed and submitted by the Director of the Early Learning Program. Once this form is submitted, the board area will be notified of the Program's Interest and a staff person will follow-up.</p>","instructions":"","icon":10597,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10597","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10464","fieldConfigId":"10585","label":"Form","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16477"],"values":[{"value":"16479","label":"Access - Engage","selected":false,"children":[]},{"value":"16480","label":"Access - Facilitator","selected":false,"children":[]},{"value":"16481","label":"Access - Former TSR Comp","selected":false,"children":[]},{"value":"16482","label":"Access - ITSN","selected":false,"children":[]},{"value":"18428","label":"Access - ITSN - Network","selected":false,"children":[]},{"value":"16483","label":"Access - MC","selected":false,"children":[]},{"value":"18125","label":"Access - SS","selected":false,"children":[]},{"value":"16477","label":"Access - TRS","selected":false,"children":[]},{"value":"16484","label":"Access - Waitlist","selected":false,"children":[]},{"value":"16485","label":"Help - 4-wave","selected":false,"children":[]},{"value":"16486","label":"Help - Activity Collection","selected":false,"children":[]},{"value":"18092","label":"Help - Adding a School","selected":false,"children":[]},{"value":"21909","label":"Help - AERO","selected":false,"children":[]},{"value":"16487","label":"Help - Archive","selected":false,"children":[]},{"value":"16488","label":"Help - Assessment","selected":false,"children":[]},{"value":"16489","label":"Help - Automation","selected":false,"children":[]},{"value":"16490","label":"Help - Certificate","selected":false,"children":[]},{"value":"16491","label":"Help - Clever","selected":false,"children":[]},{"value":"16492","label":"Help - Collaboration","selected":false,"children":[]},{"value":"16493","label":"Help - CT/COT/CEC/ACOT","selected":false,"children":[]},{"value":"18438","label":"Help - Data Conference","selected":false,"children":[]},{"value":"21891","label":"Help - District User ","selected":false,"children":[]},{"value":"16494","label":"Help - ESC","selected":false,"children":[]},{"value":"16495","label":"Help - HB4-TSR","selected":false,"children":[]},{"value":"16496","label":"Help - Invalidate","selected":false,"children":[]},{"value":"16478","label":"Help - ITSN","selected":false,"children":[]},{"value":"16497","label":"Help - LMS","selected":false,"children":[]},{"value":"16498","label":"Help - Missing/Duplicate","selected":false,"children":[]},{"value":"16499","label":"Help - Reports","selected":false,"children":[]},{"value":"16500","label":"Help - Rostering","selected":false,"children":[]},{"value":"16502","label":"Help - TECPDS","selected":false,"children":[]},{"value":"16503","label":"Help - TRS","selected":false,"children":[]},{"value":"16504","label":"Help - TSR (2021-2023)","selected":false,"children":[]},{"value":"16505","label":"Information","selected":false,"children":[]},{"value":"16506","label":"Login - Multiple Users","selected":false,"children":[]},{"value":"16507","label":"Login - Single User","selected":false,"children":[]},{"value":"16508","label":"Office Hours","selected":false,"children":[]},{"value":"21926","label":"Solutions Group - AERO","selected":false,"children":[]},{"value":"21925","label":"Solutions Group - Assistance and Information","selected":false,"children":[]},{"value":"16501","label":"Solutions Group - Products and Trainings","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10304","fieldConfigId":"10424","label":"AutoResponse","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["12639"],"values":[{"value":"12638","label":"Yes","selected":false,"children":[]},{"value":"12639","label":"No","selected":false,"children":[]},{"value":"16368","label":"Reassigned","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10465","fieldConfigId":"10586","label":"User Type","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16550"],"values":[{"value":"16550","label":"Principal/Director","selected":false,"children":[]},{"value":"16551","label":"CLI Employee","selected":false,"children":[]},{"value":"16545","label":"CLI Coach","selected":false,"children":[]},{"value":"16546","label":"CLI Coordinator","selected":false,"children":[]},{"value":"18032","label":"CD User/Specialist","selected":false,"children":[]},{"value":"16512","label":"CD User/Specialist - Technical","selected":false,"children":[]},{"value":"18031","label":"Engage User","selected":false,"children":[]},{"value":"16535","label":"ESC","selected":false,"children":[]},{"value":"16549","label":"Head Start Grantee","selected":false,"children":[]},{"value":"18260","label":"School Specialist","selected":false,"children":[]},{"value":"18030","label":"ITSN Participant","selected":false,"children":[]},{"value":"16548","label":"Lead Agent","selected":false,"children":[]},{"value":"18157","label":"LWDB Employee","selected":false,"children":[]},{"value":"18029","label":"MC Participant","selected":false,"children":[]},{"value":"16510","label":"Not Captured","selected":false,"children":[]},{"value":"16552","label":"Other","selected":false,"children":[]},{"value":"16511","label":"Parent or Public","selected":false,"children":[]},{"value":"16517","label":"Prior TSR Participant","selected":false,"children":[]},{"value":"16547","label":"Program Manager","selected":false,"children":[]},{"value":"16521","label":"Solutions Group","selected":false,"children":[]},{"value":"16518","label":"Teacher or Practitioner","selected":false,"children":[]},{"value":"18028","label":"TECPDS User","selected":false,"children":[]},{"value":"18026","label":"Trainer","selected":false,"children":[]},{"value":"18155","label":"TRS Specialist","selected":false,"children":[]},{"value":"18156","label":"TRS Mentor","selected":false,"children":[]},{"value":"18038","label":"TRS User","selected":false,"children":[]},{"value":"18027","label":"TSR Participant","selected":false,"children":[]},{"value":"18158","label":"TWC Employee","selected":false,"children":[]},{"value":"22309","label":"CLI Intervention Manager","selected":false,"children":[]},{"value":"22310","label":"CLI Intervention Support Personnel","selected":false,"children":[]},{"value":"22311","label":"CLI Super Admin","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["User Requesting to Join Texas Rising Star"]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10433","fieldConfigId":"10554","label":"CSA Service","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16222"],"values":[{"value":"18592","label":"Assessment","selected":false,"children":[]},{"value":"18594","label":"Automation","selected":false,"children":[]},{"value":"18595","label":"Extraction","selected":false,"children":[]},{"value":"16236","label":"Information","selected":false,"children":[]},{"value":"16222","label":"Onboarding/Offboarding","selected":false,"children":[]},{"value":"18593","label":"Reporting","selected":false,"children":[]},{"value":"16223","label":"Troubleshooting","selected":false,"children":[]},{"value":"18596","label":"Access","selected":false,"children":[]},{"value":"18597","label":"Assistance","selected":false,"children":[]},{"value":"18598","label":"Rostering","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"<p>What type of issue are you having?</p>","descriptionHtml":"<p>&lt;p&gt;What type of issue are you having?&lt;/p&gt;</p>","required":true,"displayed":false,"presetValues":["10395"],"values":[{"value":"10395","label":"Access","selected":false,"children":[]},{"value":"10665","label":"Account Login: Multiple Users","selected":false,"children":[]},{"value":"10401","label":"Activities and Materials","selected":false,"children":[]},{"value":"10397","label":"Application","selected":false,"children":[]},{"value":"10394","label":"Assessment","selected":false,"children":[]},{"value":"10531","label":"Automation","selected":false,"children":[]},{"value":"10532","label":"District Assistance","selected":false,"children":[]},{"value":"10052","label":"Functional Escalation","selected":false,"children":[]},{"value":"10414","label":"High Touch","selected":false,"children":[]},{"value":"10400","label":"Information","selected":false,"children":[]},{"value":"10404","label":"Office Hours","selected":false,"children":[]},{"value":"10398","label":"Online Learning and Professional Development","selected":false,"children":[]},{"value":"10392","label":"Pilot (Placeholder)","selected":false,"children":[]},{"value":"10402","label":"Quality Improvement and Innovation","selected":false,"children":[]},{"value":"10393","label":"Reporting","selected":false,"children":[]},{"value":"10396","label":"Rostering","selected":false,"children":[]},{"value":"10403","label":"Website","selected":false,"children":[]},{"value":"10004","label":"Z Community Collaboration","selected":false,"children":[]},{"value":"10399","label":"Z Project and Program Support (Indicate by Program)","selected":false,"children":[]},{"value":"10413","label":"incident","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10458","fieldConfigId":"10579","label":"Sub-Component","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16385"],"values":[{"value":"18019","label":"-","selected":false,"children":[]},{"value":"16582","label":"Application","selected":false,"children":[]},{"value":"18360","label":"Approve","selected":false,"children":[]},{"value":"16534","label":"Assessments","selected":false,"children":[]},{"value":"21927","label":"Assistance","selected":false,"children":[]},{"value":"16381","label":"Automated","selected":false,"children":[]},{"value":"16393","label":"Certificate","selected":false,"children":[]},{"value":"16382","label":"Change","selected":false,"children":[]},{"value":"16395","label":"Circle Activity Collection","selected":false,"children":[]},{"value":"16394","label":"Circle Pre-K Curriculum","selected":false,"children":[]},{"value":"16383","label":"Collaboration","selected":false,"children":[]},{"value":"16553","label":"Collaborative Tools","selected":false,"children":[]},{"value":"16392","label":"Coursework","selected":false,"children":[]},{"value":"16388","label":"Data Analysis","selected":false,"children":[]},{"value":"16384","label":"Delete","selected":false,"children":[]},{"value":"16396","label":"Digital Resource Collection for Texas Rising Star (TRS)","selected":false,"children":[]},{"value":"16399","label":"Duplicated","selected":false,"children":[]},{"value":"16528","label":"Dyslexia Screener","selected":false,"children":[]},{"value":"16401","label":"Error","selected":false,"children":[]},{"value":"16530","label":"HB3","selected":false,"children":[]},{"value":"16390","label":"Invalidate Score","selected":false,"children":[]},{"value":"16529","label":"Literacy Screener","selected":false,"children":[]},{"value":"16398","label":"Missing","selected":false,"children":[]},{"value":"16400","label":"Missing and Duplicated","selected":false,"children":[]},{"value":"16397","label":"My Activities","selected":false,"children":[]},{"value":"16385","label":"New","selected":false,"children":[]},{"value":"16531","label":"Parent and Public Accounts","selected":false,"children":[]},{"value":"16387","label":"Performance","selected":false,"children":[]},{"value":"16554","label":"Prior Participant","selected":false,"children":[]},{"value":"18362","label":"Remote Administration","selected":false,"children":[]},{"value":"18365","label":"Required Measures","selected":false,"children":[]},{"value":"18387","label":"Self-Service","selected":false,"children":[]},{"value":"16527","label":"Solutions Group","selected":false,"children":[]},{"value":"18380","label":"State Requirements","selected":false,"children":[]},{"value":"18364","label":"Testing Window","selected":false,"children":[]},{"value":"16386","label":"Unable to Login","selected":false,"children":[]},{"value":"16389","label":"Unlock","selected":false,"children":[]},{"value":"18043","label":"Upload","selected":false,"children":[]},{"value":"16555","label":"Waitlist","selected":false,"children":[]},{"value":"22000","label":"Configuration and Testing","selected":false,"children":[]},{"value":"22191","label":"New DDE set up","selected":false,"children":[]},{"value":"22192","label":"Re-start DDE (for new school year)","selected":false,"children":[]},{"value":"22193","label":"Troubleshooting an existing DDE District","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10462","fieldConfigId":"10583","label":"Category","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16583"],"values":[{"value":"18018","label":"-","selected":false,"children":[]},{"value":"16652","label":"Access","selected":false,"children":[]},{"value":"18373","label":"Accommodations ","selected":false,"children":[]},{"value":"16470","label":"ACOT","selected":false,"children":[]},{"value":"16631","label":"Application","selected":false,"children":[]},{"value":"16463","label":"Assessment","selected":false,"children":[]},{"value":"16584","label":"Automation","selected":false,"children":[]},{"value":"16472","label":"CEC","selected":false,"children":[]},{"value":"16474","label":"CEC (Print)","selected":false,"children":[]},{"value":"16466","label":"Clever","selected":false,"children":[]},{"value":"16467","label":"Collaboration","selected":false,"children":[]},{"value":"16468","label":"Collaborative Tools","selected":false,"children":[]},{"value":"18368","label":"Configuration","selected":false,"children":[]},{"value":"16469","label":"COT","selected":false,"children":[]},{"value":"16473","label":"COT (Print)","selected":false,"children":[]},{"value":"16457","label":"Curriculum Adoption","selected":false,"children":[]},{"value":"16465","label":"DDE","selected":false,"children":[]},{"value":"18041","label":"Duplicate","selected":false,"children":[]},{"value":"16458","label":"Dyslexia Screener","selected":false,"children":[]},{"value":"16456","label":"Former TSR","selected":false,"children":[]},{"value":"16460","label":"HB3","selected":false,"children":[]},{"value":"16471","label":"I/T COT","selected":false,"children":[]},{"value":"16633","label":"Invitation Reset","selected":false,"children":[]},{"value":"16451","label":"ITSN","selected":false,"children":[]},{"value":"16459","label":"Literacy Screener","selected":false,"children":[]},{"value":"16455","label":"MC","selected":false,"children":[]},{"value":"18040","label":"Missing","selected":false,"children":[]},{"value":"18039","label":"Missing and Duplicate","selected":false,"children":[]},{"value":"16475","label":"Multiple Users","selected":false,"children":[]},{"value":"16454","label":"Online Facilitator","selected":false,"children":[]},{"value":"16461","label":"Parent or Public","selected":false,"children":[]},{"value":"16632","label":"Password Reset","selected":false,"children":[]},{"value":"16583","label":"Program Support","selected":false,"children":[]},{"value":"18374","label":"Remote Administration","selected":false,"children":[]},{"value":"16651","label":"Reporting","selected":false,"children":[]},{"value":"18375","label":"Required Measures","selected":false,"children":[]},{"value":"16476","label":"Single User","selected":false,"children":[]},{"value":"16653","label":"Solutions Group","selected":false,"children":[]},{"value":"16654","label":"State Requirements","selected":false,"children":[]},{"value":"18376","label":"Testing Window","selected":false,"children":[]},{"value":"16453","label":"TRS","selected":false,"children":[]},{"value":"16452","label":"TSR","selected":false,"children":[]},{"value":"18042","label":"Upload","selected":false,"children":[]},{"value":"21928","label":"Assistance","selected":false,"children":[]},{"value":"21929","label":"Information","selected":false,"children":[]},{"value":"21930","label":"Products","selected":false,"children":[]},{"value":"21931","label":"Trainings","selected":false,"children":[]},{"value":"21943","label":"CLI Engage","selected":false,"children":[]},{"value":"21999","label":"Rostering","selected":false,"children":[]},{"value":"22462","label":"New","selected":false,"children":[]},{"value":"22463","label":"Change","selected":false,"children":[]},{"value":"22464","label":"Self-Service","selected":false,"children":[]},{"value":"22465","label":"Inactivate","selected":false,"children":[]},{"value":"22495","label":"Waitlist","selected":false,"children":[]},{"value":"22513","label":"Renewal","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10475","fieldConfigId":"10596","label":"Sub-Category","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["18017"],"values":[{"value":"18017","label":"-","selected":false,"children":[]},{"value":"16585","label":"Authentication","selected":false,"children":[]},{"value":"18370","label":"Certificate","selected":false,"children":[]},{"value":"18265","label":"Change","selected":false,"children":[]},{"value":"18025","label":"Collaboration","selected":false,"children":[]},{"value":"18377","label":"Collaborative Tools","selected":false,"children":[]},{"value":"18378","label":"Configuration","selected":false,"children":[]},{"value":"18371","label":"Course","selected":false,"children":[]},{"value":"18023","label":"Engage","selected":false,"children":[]},{"value":"18021","label":"Facilitator","selected":false,"children":[]},{"value":"16586","label":"Rostering","selected":false,"children":[]},{"value":"18087","label":"Submission","selected":false,"children":[]},{"value":"18024","label":"TECPDS","selected":false,"children":[]},{"value":"18022","label":"Waitlist","selected":false,"children":[]},{"value":"21944","label":"Display Issues","selected":false,"children":[]},{"value":"21945","label":"Slow Performance","selected":false,"children":[]},{"value":"22194","label":"Information","selected":false,"children":[]},{"value":"22195","label":"Error","selected":false,"children":[]},{"value":"22468","label":"Data (Engage)","selected":false,"children":[]},{"value":"22514","label":"Data (TECPDS)","selected":false,"children":[]},{"value":"22515","label":"Link","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10476","fieldConfigId":"10597","label":"Descriptor","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["18357"],"values":[{"value":"18020","label":"-","selected":false,"children":[]},{"value":"16602","label":"1st Grade TPRI","selected":false,"children":[]},{"value":"16605","label":"2nd Grade Tejas Lee","selected":false,"children":[]},{"value":"16604","label":"2nd Grade TPRI","selected":false,"children":[]},{"value":"16606","label":"ABC Names and Numbers","selected":false,"children":[]},{"value":"16607","label":"ABC Names and Sounds HISD","selected":false,"children":[]},{"value":"18132","label":"Activity List","selected":false,"children":[]},{"value":"16619","label":"Administrative COT","selected":false,"children":[]},{"value":"16598","label":"AERO","selected":false,"children":[]},{"value":"18086","label":"Appeal","selected":false,"children":[]},{"value":"18357","label":"Application","selected":false,"children":[]},{"value":"18153","label":"Archive Data","selected":false,"children":[]},{"value":"18361","label":"Assessment & Reporting Lists","selected":false,"children":[]},{"value":"18090","label":"Assessment List","selected":false,"children":[]},{"value":"18085","label":"Assistance","selected":false,"children":[]},{"value":"18366","label":"Certificate Listing","selected":false,"children":[]},{"value":"18383","label":"Chromebook","selected":false,"children":[]},{"value":"16589","label":"CIRCLE Activity Collection: Family","selected":false,"children":[]},{"value":"16590","label":"CIRCLE Activity Collection: Infant-Toddler","selected":false,"children":[]},{"value":"16591","label":"CIRCLE Activity Collection: K-2","selected":false,"children":[]},{"value":"16592","label":"CIRCLE Activity Collection: Pre-K","selected":false,"children":[]},{"value":"16600","label":"Circle Pre-K","selected":false,"children":[]},{"value":"16596","label":"CIRCLE STEM Lab","selected":false,"children":[]},{"value":"16615","label":"CIT Assessment","selected":false,"children":[]},{"value":"16623","label":"CIT Classroom Environmental Checklist","selected":false,"children":[]},{"value":"16613","label":"CIT Student Questionnaire","selected":false,"children":[]},{"value":"16614","label":"CIT Teacher Questionnaire","selected":false,"children":[]},{"value":"16634","label":"Class Growth Report","selected":false,"children":[]},{"value":"16635","label":"Class Level Completion Report","selected":false,"children":[]},{"value":"16636","label":"Class Summary Report","selected":false,"children":[]},{"value":"16622","label":"Classroom Environment Checklist","selected":false,"children":[]},{"value":"16620","label":"Classroom Observation Tool","selected":false,"children":[]},{"value":"16618","label":"Classroom Observation Tool - CIT","selected":false,"children":[]},{"value":"16587","label":"Clever SSO","selected":false,"children":[]},{"value":"16617","label":"Collaborative Tools","selected":false,"children":[]},{"value":"16637","label":"Community Completion Report","selected":false,"children":[]},{"value":"16638","label":"Community Growth Report","selected":false,"children":[]},{"value":"16639","label":"Community Level Summary Report","selected":false,"children":[]},{"value":"18369","label":"Configuration","selected":false,"children":[]},{"value":"18382","label":"COUPA","selected":false,"children":[]},{"value":"18367","label":"Course Listing","selected":false,"children":[]},{"value":"16593","label":"CQI Digital Resource Collection","selected":false,"children":[]},{"value":"18123","label":"Curriculum Adoption","selected":false,"children":[]},{"value":"16588","label":"DDE","selected":false,"children":[]},{"value":"16608","label":"Developing Talkers","selected":false,"children":[]},{"value":"16610","label":"Developmental Milestone Checklist","selected":false,"children":[]},{"value":"18173","label":"Duplicate","selected":false,"children":[]},{"value":"16664","label":"Dyslexia Referral Checklist","selected":false,"children":[]},{"value":"16663","label":"Dyslexia Screener","selected":false,"children":[]},{"value":"18386","label":"Expired Invitation","selected":false,"children":[]},{"value":"16594","label":"Family Engagement","selected":false,"children":[]},{"value":"16595","label":"Family Engagement: Infant-Toddler","selected":false,"children":[]},{"value":"16646","label":"Generating Parent PINs","selected":false,"children":[]},{"value":"16609","label":"Hablemos Juntos","selected":false,"children":[]},{"value":"16661","label":"HB3","selected":false,"children":[]},{"value":"18126","label":"HB4","selected":false,"children":[]},{"value":"16621","label":"Infant and Toddler COT","selected":false,"children":[]},{"value":"16611","label":"Infant and Toddler Developmental Checklist","selected":false,"children":[]},{"value":"16662","label":"Literacy Screener","selected":false,"children":[]},{"value":"18172","label":"Missing","selected":false,"children":[]},{"value":"18174","label":"Missing and Duplicate","selected":false,"children":[]},{"value":"18035","label":"Multiple Users","selected":false,"children":[]},{"value":"16616","label":"My Activities","selected":false,"children":[]},{"value":"18385","label":"Password Reset","selected":false,"children":[]},{"value":"18381","label":"Payment","selected":false,"children":[]},{"value":"16626","label":"Printable CEC","selected":false,"children":[]},{"value":"16625","label":"Printable COT","selected":false,"children":[]},{"value":"18384","label":"Prior Participant","selected":false,"children":[]},{"value":"16624","label":"Professional Learning Sessions","selected":false,"children":[]},{"value":"16612","label":"Progress Monitoring Parent Feedback Form","selected":false,"children":[]},{"value":"18122","label":"Quality Tools List","selected":false,"children":[]},{"value":"16599","label":"Reading Rules","selected":false,"children":[]},{"value":"18091","label":"Report List","selected":false,"children":[]},{"value":"18093","label":"Results Late","selected":false,"children":[]},{"value":"16648","label":"Retrieving Data from a Previous Year","selected":false,"children":[]},{"value":"18089","label":"School","selected":false,"children":[]},{"value":"16640","label":"School Growth Report","selected":false,"children":[]},{"value":"16641","label":"School Level Completion Report","selected":false,"children":[]},{"value":"16642","label":"School Level Summary Report","selected":false,"children":[]},{"value":"18034","label":"Single User","selected":false,"children":[]},{"value":"18037","label":"State Requirements","selected":false,"children":[]},{"value":"16645","label":"Student Reports for Parents","selected":false,"children":[]},{"value":"16643","label":"Student Results Export Report","selected":false,"children":[]},{"value":"16644","label":"Student Summary Report","selected":false,"children":[]},{"value":"16627","label":"TRS Assessment Tool (1.0)","selected":false,"children":[]},{"value":"16628","label":"TRS Assessment Tool (2.0)","selected":false,"children":[]},{"value":"16629","label":"TRS Guidance Board","selected":false,"children":[]},{"value":"16630","label":"TRS How-to-Guides","selected":false,"children":[]},{"value":"16601","label":"TX-KEA","selected":false,"children":[]},{"value":"18379","label":"Validation","selected":false,"children":[]},{"value":"16597","label":"Vocabulary","selected":false,"children":[]},{"value":"16647","label":"XML Reporting for Upload to TEA","selected":false,"children":[]},{"value":"18537","label":"Not Course or Certificate Specific","selected":false,"children":[]},{"value":"21938","label":"AERO Curriculum","selected":false,"children":[]},{"value":"21939","label":"AERO Collection","selected":false,"children":[]},{"value":"21940","label":"AERO Assessment","selected":false,"children":[]},{"value":"21941","label":"AERO Quick Checks","selected":false,"children":[]},{"value":"21942","label":"AERO Placement Tests","selected":false,"children":[]},{"value":"21995","label":"ClassLink","selected":false,"children":[]},{"value":"21996","label":"Clever","selected":false,"children":[]},{"value":"21997","label":"Microsoft","selected":false,"children":[]},{"value":"21998","label":"Okta","selected":false,"children":[]},{"value":"22454","label":"ISD Managed","selected":false,"children":[]},{"value":"22455","label":"User Managed","selected":false,"children":[]},{"value":"22466","label":"Facilitator","selected":false,"children":[]},{"value":"22467","label":"Confirmation","selected":false,"children":[]},{"value":"22469","label":"Google Mismatch","selected":false,"children":[]},{"value":"22470","label":"Performance Related","selected":false,"children":[]},{"value":"22471","label":"Functionality Related","selected":false,"children":[]},{"value":"22480","label":"CDU/CDS","selected":false,"children":[]},{"value":"22481","label":"Principal/Director","selected":false,"children":[]},{"value":"22482","label":"Teacher/Practitioner","selected":false,"children":[]},{"value":"22483","label":"School Specialist","selected":false,"children":[]},{"value":"22484","label":"Trainer","selected":false,"children":[]},{"value":"22497","label":"Approval","selected":false,"children":[]},{"value":"22512","label":"Facility","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10431","fieldConfigId":"10552","label":"Program Support","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16212"],"values":[{"value":"16209","label":"AERO","selected":false,"children":[]},{"value":"16211","label":"ARC","selected":false,"children":[]},{"value":"16379","label":"ESC","selected":false,"children":[]},{"value":"16215","label":"ITSN","selected":false,"children":[]},{"value":"16214","label":"MC","selected":false,"children":[]},{"value":"16378","label":"Solutions Group","selected":false,"children":[]},{"value":"16210","label":"TECPDS","selected":false,"children":[]},{"value":"16212","label":"TRS","selected":false,"children":[]},{"value":"16213","label":"TSR","selected":false,"children":[]},{"value":"18439","label":"Data Squad","selected":false,"children":[]},{"value":"22461","label":"ECEP","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10480","fieldConfigId":"10601","label":"SLA Tracker","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["18044"],"values":[{"value":"18044","label":"In Progress","selected":false,"children":[]},{"value":"18045","label":"Met","selected":false,"children":[]},{"value":"18046","label":"Breach","selected":false,"children":[]},{"value":"18047","label":"Cancelled","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["3"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/301","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/301","calendarParams":{"firstDay":0,"date":"2024-11-21T04:24:53-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"76f8121e-6254-37de-b7b8-9eb05f108055","appLinkName":"System Confluence","appLinkUrl":"https://cliengage.atlassian.net/wiki","spaceKey":"HDK","spaceName":"Help Desk Knoweldge","spaceUrl":"https://cliengage.atlassian.net/wiki/spaces/HDK","isServer":false},"labels":[],"projectKey":"CEHD","serviceDeskId":1,"kbLinkDomainURLs":["https://cliengage.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODU4OTMsIm5iZiI6MTczMjE4NDY5M30.JJ5JS829I_-2FZgvC2g-AjKxAlw2LPSIHoBPz6x3hL4","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"dcef08d8-bc95-4a04-947e-0caa7bc14455","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":23,"updated":"2024-02-14T22:48:19.307435Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[301],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":23,"name":"Texas Rising Star Interest Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"8de351a7-b56f-4782-afa5-39b21cb5dd62"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"If you are opening this request on behalf of someone else and your email address is automatically populated, ","marks":[{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":"remove your email and enter the other person’s email.","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff5630"}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Facility Information"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"cf27dcd8-6387-4e9d-88c1-436410eaa918"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"a908c84d-e399-4769-9d05-e3e52da7d060"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":10},"localId":"aad764bd-e580-41d9-8daf-d36131d96935"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"45c5f3a2-7743-417d-a47d-486f8755b8a3"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"86e078cb-e9f0-4e68-8490-f07a681c2031"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":16},"localId":"f023a8b6-630d-4a32-9428-03d691cb5d24"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"17451123-e1ee-47fd-8f3f-17515cdc28f8"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"3ece1a19-e41c-4160-818a-58dccbff08f5"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"a58f75c5-18d9-4101-9adf-e252df827f04"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"0b3cf8e9-2fc6-4dfd-9dc0-1111c19326c1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"3f05f565-1d15-49c3-acdb-166ab4e3ae0a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":30},"localId":"fae4ab37-11b0-4d50-b66a-330f9b18179b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":32},"localId":"89ae14c8-8cc9-45df-a14b-bce199464abc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":34},"localId":"826c9a56-5c30-4383-b1e0-7854147a1ad1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":36},"localId":"c08c5789-9224-4903-9686-7b0f20b86a46"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Owner Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"52c93ba3-647c-4fe9-8c44-819e62c7826e"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"da158cd1-9a5e-4a85-ab48-0dc8c8b5fd35"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":19},"localId":"10798127-ce60-4d8d-b087-93f0384ce3da"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Director Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":12},"localId":"9fb4d3ec-b6c2-429f-a76e-91312ec21851"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":17},"localId":"fb53a395-642d-4876-ae91-b415f2d4f326"}}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Submitter Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":23},"localId":"ba3924cd-81a7-45d7-8c6d-fea05dfcd908"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"f1e5b47c-7b72-43c4-8048-43d57fb9f422"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":14},"localId":"f959909f-996c-4dd6-9928-fa777f55048b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"e29848eb-1e10-4204-aa0a-c00e92f8efc2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"9fdcfde5-a003-4fe7-828b-3672d669687c"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"e536025a-e498-47d4-a174-22ac924780fc"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"external","width":95,"height":41,"url":"https://cliengage.org/clirep/CLI-website/CLI_125x50.png"}}]}]}],"conditions":{"33":{"t":"sh","i":{"co":{"cIds":{"26":["22542"]}}},"o":{"sIds":["4"]}},"35":{"t":"sh","i":{"co":{"cIds":{"26":["22543"]}}},"o":{"sIds":["5"]}},"31":{"t":"sh","i":{"co":{"cIds":{"26":["22541"]}}},"o":{"sIds":["3"]}},"29":{"t":"sh","i":{"co":{"cIds":{"26":["22540"]}}},"o":{"sIds":["2"]}},"20":{"t":"sh","i":{"co":{"cIds":{"18":["1"]}}},"o":{"sIds":["7"]}},"27":{"t":"sh","i":{"co":{"cIds":{"26":["22539"]}}},"o":{"sIds":["1"]}}},"sections":{"8":{"conditions":[]},"4":{"name":"School-age Classrooms","conditions":["33"]},"9":{"name":"Footer 1","conditions":[]},"5":{"name":"LCCH/RCCH Classrooms","conditions":["35"]},"10":{"name":"Footer 2","conditions":[]},"2":{"name":"Toddler Classrooms","conditions":["29"]},"7":{"name":"Owner Email","conditions":["20"]},"3":{"name":"Pre-school Classrooms","conditions":["31"]},"6":{"conditions":[]},"1":{"name":"Infant Classrooms","conditions":["27"]}},"questions":{"34":{"type":"cd","label":"Number of School-age Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10726","defaultAnswer":{"choices":["22588"]},"questionKey":""},"12":{"type":"tl","label":"Director's Name","description":"","validation":{"rq":true},"jiraField":"customfield_10262","questionKey":""},"22":{"type":"cs","label":"Do you need a CLI Engage Account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"26":{"type":"cm","label":"Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10722","questionKey":""},"5":{"type":"tl","label":"Street Address","description":"","validation":{"rq":true},"jiraField":"customfield_10072","questionKey":""},"10":{"type":"tl","label":"Days and Hours of Operations","description":"","validation":{"rq":true},"jiraField":"customfield_10260","questionKey":""},"21":{"type":"pg","label":"Is there anything else we need to know to assist you?","description":"","validation":{"rq":false},"jiraField":"customfield_10542","questionKey":""},"32":{"type":"cd","label":"Number of Pre-school Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10725","defaultAnswer":{"choices":["22587"]},"questionKey":""},"2":{"type":"tl","label":"CCR License Number/Operator Number","description":"","validation":{"rq":true},"jiraField":"customfield_10258","questionKey":""},"18":{"type":"cs","label":"Does the Owner want an Engage account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"28":{"type":"cd","label":"Number of Infant Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10723","defaultAnswer":{"choices":["22585"]},"questionKey":""},"19":{"type":"tl","label":"Owner's Email Address","description":"","validation":{"rq":true},"jiraField":"customfield_10264","questionKey":""},"23":{"type":"tl","label":"First Name","description":"","validation":{"rq":true},"jiraField":"customfield_10032","questionKey":""},"15":{"type":"tl","label":"Phone Number","description":"","validation":{"rq":true},"jiraField":"customfield_10037","questionKey":""},"11":{"type":"tl","label":"Owner's Name","description":"","validation":{"rq":true},"jiraField":"customfield_10261","questionKey":""},"9":{"type":"no","label":"Phone Number","description":"Please enter as a whole number without parenthesis, dashes, or spaces. EXAMPLE: 1234567890","validation":{"rq":true,"wh":false},"jiraField":"customfield_10259","questionKey":""},"24":{"type":"tl","label":"Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_10033","questionKey":""},"16":{"type":"cd","label":"County","description":"","validation":{"rq":true},"jiraField":"customfield_10960","questionKey":""},"6":{"type":"ts","label":"City","description":"","validation":{"rq":true},"jiraField":"customfield_10074","questionKey":""},"36":{"type":"cd","label":"Number of LCCH/RCCH Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10727","defaultAnswer":{"choices":["22589"]},"questionKey":""},"1":{"type":"tl","label":"What is the facility name?","description":"","validation":{"rq":true},"jiraField":"customfield_10039","questionKey":""},"17":{"type":"tl","label":"Director's Email Address","description":"","validation":{"rq":true},"jiraField":"customfield_10265","questionKey":""},"25":{"type":"cd","label":"Preferred Language","description":"","validation":{"rq":true},"jiraField":"customfield_10721","questionKey":""},"14":{"type":"tl","label":"Please confirm your email address","description":"","validation":{"rq":true},"jiraField":"customfield_10121","questionKey":""},"30":{"type":"cd","label":"Number of Toddler Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10724","defaultAnswer":{"choices":["22586"]},"questionKey":""},"7":{"type":"no","label":"Zip Code","description":"","validation":{"rq":true,"wh":false},"jiraField":"customfield_10076","questionKey":""}}},"uuid":"8de351a7-b56f-4782-afa5-39b21cb5dd62"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":23,"updated":"2024-02-14T22:48:19.307435Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[301],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":23,"name":"Texas Rising Star Interest Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"8de351a7-b56f-4782-afa5-39b21cb5dd62"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"If you are opening this request on behalf of someone else and your email address is automatically populated, ","marks":[{"type":"textColor","attrs":{"color":"#ff5630"}}]},{"type":"text","text":"remove your email and enter the other person’s email.","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#ff5630"}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Facility Information"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"cf27dcd8-6387-4e9d-88c1-436410eaa918"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"a908c84d-e399-4769-9d05-e3e52da7d060"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":10},"localId":"aad764bd-e580-41d9-8daf-d36131d96935"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"45c5f3a2-7743-417d-a47d-486f8755b8a3"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"86e078cb-e9f0-4e68-8490-f07a681c2031"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":16},"localId":"f023a8b6-630d-4a32-9428-03d691cb5d24"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"17451123-e1ee-47fd-8f3f-17515cdc28f8"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"3ece1a19-e41c-4160-818a-58dccbff08f5"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"a58f75c5-18d9-4101-9adf-e252df827f04"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"0b3cf8e9-2fc6-4dfd-9dc0-1111c19326c1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"3f05f565-1d15-49c3-acdb-166ab4e3ae0a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":30},"localId":"fae4ab37-11b0-4d50-b66a-330f9b18179b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":32},"localId":"89ae14c8-8cc9-45df-a14b-bce199464abc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":34},"localId":"826c9a56-5c30-4383-b1e0-7854147a1ad1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":36},"localId":"c08c5789-9224-4903-9686-7b0f20b86a46"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Owner Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"52c93ba3-647c-4fe9-8c44-819e62c7826e"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"da158cd1-9a5e-4a85-ab48-0dc8c8b5fd35"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":19},"localId":"10798127-ce60-4d8d-b087-93f0384ce3da"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Director Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":12},"localId":"9fb4d3ec-b6c2-429f-a76e-91312ec21851"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":17},"localId":"fb53a395-642d-4876-ae91-b415f2d4f326"}}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Submitter Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":23},"localId":"ba3924cd-81a7-45d7-8c6d-fea05dfcd908"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"f1e5b47c-7b72-43c4-8048-43d57fb9f422"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":14},"localId":"f959909f-996c-4dd6-9928-fa777f55048b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"e29848eb-1e10-4204-aa0a-c00e92f8efc2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"9fdcfde5-a003-4fe7-828b-3672d669687c"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"e536025a-e498-47d4-a174-22ac924780fc"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"external","width":95,"height":41,"url":"https://cliengage.org/clirep/CLI-website/CLI_125x50.png"}}]}]}],"conditions":{"33":{"t":"sh","i":{"co":{"cIds":{"26":["22542"]}}},"o":{"sIds":["4"]}},"35":{"t":"sh","i":{"co":{"cIds":{"26":["22543"]}}},"o":{"sIds":["5"]}},"31":{"t":"sh","i":{"co":{"cIds":{"26":["22541"]}}},"o":{"sIds":["3"]}},"29":{"t":"sh","i":{"co":{"cIds":{"26":["22540"]}}},"o":{"sIds":["2"]}},"20":{"t":"sh","i":{"co":{"cIds":{"18":["1"]}}},"o":{"sIds":["7"]}},"27":{"t":"sh","i":{"co":{"cIds":{"26":["22539"]}}},"o":{"sIds":["1"]}}},"sections":{"8":{"conditions":[]},"4":{"name":"School-age Classrooms","conditions":["33"]},"9":{"name":"Footer 1","conditions":[]},"5":{"name":"LCCH/RCCH Classrooms","conditions":["35"]},"10":{"name":"Footer 2","conditions":[]},"2":{"name":"Toddler Classrooms","conditions":["29"]},"7":{"name":"Owner Email","conditions":["20"]},"3":{"name":"Pre-school Classrooms","conditions":["31"]},"6":{"conditions":[]},"1":{"name":"Infant Classrooms","conditions":["27"]}},"questions":{"34":{"type":"cd","label":"Number of School-age Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10726","defaultAnswer":{"choices":["22588"]},"questionKey":""},"12":{"type":"tl","label":"Director's Name","description":"","validation":{"rq":true},"jiraField":"customfield_10262","questionKey":""},"22":{"type":"cs","label":"Do you need a CLI Engage Account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"26":{"type":"cm","label":"Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10722","questionKey":""},"5":{"type":"tl","label":"Street Address","description":"","validation":{"rq":true},"jiraField":"customfield_10072","questionKey":""},"10":{"type":"tl","label":"Days and Hours of Operations","description":"","validation":{"rq":true},"jiraField":"customfield_10260","questionKey":""},"21":{"type":"pg","label":"Is there anything else we need to know to assist you?","description":"","validation":{"rq":false},"jiraField":"customfield_10542","questionKey":""},"32":{"type":"cd","label":"Number of Pre-school Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10725","defaultAnswer":{"choices":["22587"]},"questionKey":""},"2":{"type":"tl","label":"CCR License Number/Operator Number","description":"","validation":{"rq":true},"jiraField":"customfield_10258","questionKey":""},"18":{"type":"cs","label":"Does the Owner want an Engage account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"28":{"type":"cd","label":"Number of Infant Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10723","defaultAnswer":{"choices":["22585"]},"questionKey":""},"19":{"type":"tl","label":"Owner's Email Address","description":"","validation":{"rq":true},"jiraField":"customfield_10264","questionKey":""},"23":{"type":"tl","label":"First Name","description":"","validation":{"rq":true},"jiraField":"customfield_10032","questionKey":""},"15":{"type":"tl","label":"Phone Number","description":"","validation":{"rq":true},"jiraField":"customfield_10037","questionKey":""},"11":{"type":"tl","label":"Owner's Name","description":"","validation":{"rq":true},"jiraField":"customfield_10261","questionKey":""},"9":{"type":"no","label":"Phone Number","description":"Please enter as a whole number without parenthesis, dashes, or spaces. EXAMPLE: 1234567890","validation":{"rq":true,"wh":false},"jiraField":"customfield_10259","questionKey":""},"24":{"type":"tl","label":"Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_10033","questionKey":""},"16":{"type":"cd","label":"County","description":"","validation":{"rq":true},"jiraField":"customfield_10960","questionKey":""},"6":{"type":"ts","label":"City","description":"","validation":{"rq":true},"jiraField":"customfield_10074","questionKey":""},"36":{"type":"cd","label":"Number of LCCH/RCCH Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10727","defaultAnswer":{"choices":["22589"]},"questionKey":""},"1":{"type":"tl","label":"What is the facility name?","description":"","validation":{"rq":true},"jiraField":"customfield_10039","questionKey":""},"17":{"type":"tl","label":"Director's Email Address","description":"","validation":{"rq":true},"jiraField":"customfield_10265","questionKey":""},"25":{"type":"cd","label":"Preferred Language","description":"","validation":{"rq":true},"jiraField":"customfield_10721","questionKey":""},"14":{"type":"tl","label":"Please confirm your email address","description":"","validation":{"rq":true},"jiraField":"customfield_10121","questionKey":""},"30":{"type":"cd","label":"Number of Toddler Classrooms","description":"","validation":{"rq":true},"jiraField":"customfield_10724","defaultAnswer":{"choices":["22586"]},"questionKey":""},"7":{"type":"no","label":"Zip Code","description":"","validation":{"rq":true,"wh":false},"jiraField":"customfield_10076","questionKey":""}}},"uuid":"8de351a7-b56f-4782-afa5-39b21cb5dd62"},"linkedJiraFields":["customfield_10072","customfield_10260","customfield_10261","customfield_10074","customfield_10262","customfield_10076","customfield_10032","customfield_10264","customfield_10121","customfield_10033","customfield_10265","customfield_10542","customfield_10960","customfield_10037","customfield_10258","customfield_10039","customfield_10259","customfield_10721","customfield_10722","customfield_10723","customfield_10724","customfield_10725","customfield_10726","customfield_10727"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cliengage","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"65554950ed6f46e31a2602fde0ac0a14712f97a7_lout","baseUrl":"https://cliengage.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cliengage.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"200485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dcef08d8-bc95-4a04-947e-0caa7bc14455","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5bf348926bc944329cbd8f69e5a60696","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}