Jira Service Management

{"xsrfToken":"b75c6cf594a75aaf99357790c865a144acca808a_lout","branding":{"id":"26","key":"ism","name":"ITSN Help Desk","portalBaseUrl":"/servicedesk/customer/portal/26","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/26/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c2c291","headerLinkHoverBGColor":"#c2c291","headerBadgeColor":"#c2c291"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e6f91e76-f82c-423a-a5af-32c79eea18bf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU2ZjkxZTc2LWY4MmMtNDIzYS1hNWFmLTMyYzc5ZWVhMThiZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzQ1MDQsIm5iZiI6MTczMjE3MzkwNH0.XPNBKAV6KvX6ymfgwifGk6x6GpZVw5H4v089Y6dkQmc&client=dcef08d8-bc95-4a04-947e-0caa7bc14455&mode=fit","logoId":"e6f91e76-f82c-423a-a5af-32c79eea18bf","isLogoAvailable":true,"helpCenterTitle":"Search for How to Guides","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"CLI Engage Operational Status","translations":{"en-US":{"helpCenterTitle":"Search for How to Guides","sharedPortalName":"Help Center","announcementHeader":"CLI Engage Operational Status","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6a57a2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8c1be978-0a0b-4013-8600-110f7d36768d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhjMWJlOTc4LTBhMGItNDAxMy04NjAwLTExMGY3ZDM2NzY4ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzQ1MDQsIm5iZiI6MTczMjE3MzkwNH0.Tw_iT939pG1MJp4eJdv-b3464cucLqh-KFGh3BHDiQo&client=dcef08d8-bc95-4a04-947e-0caa7bc14455&height=300&mode=fit","bannerMediaApiFileId":"8c1be978-0a0b-4013-8600-110f7d36768d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"26","key":"ism","projectId":10067,"serviceDeskId":26,"name":"ITSN Help Desk","description":"Welcome! You can raise a request for the Infant-Toddler Specialist Network using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/26","onlyPortal":false,"reqTypes":[{"id":"718","name":"Apply to the ITSN Certification Program","descriptionHtml":"","callToAction":"Apply to the ITSN Certification Program","introHtml":"Infant-Toddler Specialist Network members that are part of the Certification Program gain access to the ITSN Toolkit","icon":10626,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[125],"key":""},{"id":"717","name":"General Help with ITSN","descriptionHtml":"","callToAction":"General Help with ITSN","introHtml":"Request assistance or information regarding the Texas Infant-Toddler Specialist Network","icon":10626,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[125],"key":""},{"id":"722","name":"ITSN Training Event Request","descriptionHtml":"","callToAction":"ITSN Training Event Request","introHtml":"This is a form to collect training event details from Certified ITSN Members and specialists working on ITSN Certification who want to provide trainings on behalf of the Texas Infant-Toddler Specialist Network.","icon":10626,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[125],"key":""},{"id":"719","name":"Join the ITSN Specialist Program","descriptionHtml":"","callToAction":"Join the ITSN Specialist Program","introHtml":"Specialists can join the Texas ITSN to gain access to Infant and Toddler Resources. Complete this form if you are a coach, mentor, trainer, or administrator requesting to join the ITSN Specialist Program. Teachers and directors who would like to join the ITSN TEACHER Program can register at <a href=\"https://uthtmc.az1.qualtrics.com/jfe/form/SV_02ImGpj91hfZ1Y2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://uthtmc.az1.qualtrics.com/jfe/form/SV_02ImGpj91hfZ1Y2</a>.","icon":10626,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[125],"key":""},{"id":"417","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10539,"iconUrl":"https://cliengage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":125,"name":"General"}],"orderMapping":{"125":[780,719,717,718,722,800]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"76f8121e-6254-37de-b7b8-9eb05f108055","appLinkName":"System Confluence","appLinkUrl":"https://cliengage.atlassian.net/wiki","spaceKey":"ISM","spaceName":"ITSN Service Management","spaceUrl":"https://cliengage.atlassian.net/wiki/spaces/ISM","isServer":false},"labels":[],"projectKey":"ITSN","serviceDeskId":26,"kbLinkDomainURLs":["https://cliengage.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ITSN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkY2VmMDhkOC1iYzk1LTRhMDQtOTQ3ZS0wY2FhN2JjMTQ0NTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDY3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzUxMDQsIm5iZiI6MTczMjE3MzkwNH0.iH8SloeA455oksJC7KCFStnMa45eCjlsz3i05des6FQ","targetCollection":"upload-project-10067","endpointUrl":"https://api.media.atlassian.com","clientId":"dcef08d8-bc95-4a04-947e-0caa7bc14455","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://cliengage.atlassian.net/wiki","kbLinkDomainURLs":["https://cliengage.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cliengage","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b75c6cf594a75aaf99357790c865a144acca808a_lout","baseUrl":"https://cliengage.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cliengage.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"200485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dcef08d8-bc95-4a04-947e-0caa7bc14455","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"71aee9c32d7946feba52de09f67ebee5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}