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Process Flow Diagram
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Process Flow Chart
End to End Assessment Process | |||||||
Role Performing Task | Process Task Number | Task | Input for Task | From | Output for Task | To | Media or Application |
Provider | 1 | Interest form in Jira Completed | ELP/ School information | ELP Representative | Interest form complete; Jira Ticket created, Jira generated Email to LWB | LWB, CLI CSA | Jira generated Email and Ticket |
LWB | 2 | Email of Interest Form Received | Interest Form | Jira Auto generated | Manual Email to Confirm Receipt of Interest form |
Provider | Manual Email from LWB |
Provider | 3 |
Provider receives notification | Confirmation Email of LWB Receipt of Interest Form | LWB | NA | NA | NA |
CLI CSA | 4 | ELP Representative Account created and the ELP Facility/ School is created in Engage | Interest Form |
Provider/ Jira Ticket | ELP setup in Engage system; Auto generated Engage School Section Event Log and Email | LWB | Engage/ Email | ||||
LWB | 5 | Received notification of ELP School/ Facility setup | Auto-generated Engage School Section Event Log and Email | CSA/ Engage | NA | NA | NA |
LWB | 6 | Assign Mentor in Engage | ELP/ School setup notification | LWB | Mentor Assignment, Auto-generated Engage School Section Event Log and Email; | Mentor | Engage/ Email; Jira Ticket |
CAE | 7 | Received email notification of Mentor Assigned | Auto-generated Engage School Section Event Log and Email | CSA/ Engage | Jira Ticket Status moved to CQIP Management | CAE Logistics Team and Managers | Jira |
LWB/ Mentor | 8 | Class(es) setup in Engage | Interest Form |
Provider/ Jira Ticket | ELP Class(es) set up in Engage School |
ection | LWB/ Mentor | Engage | |
LWB/ Mentor | 9 | CQIP Management | Interest Form and |
Provider Input | Jira Ticket and |
Provider | CQIP completed | LWB/ Mentor | Engage | |
LWB/ Mentor | 10 | Determine if ELP is Assessment Ready by Deadline to receive Assessment | CQIP and required documentation | LWB, Mentor, |
Provider | Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment | LWB, Mentor, Engage School section | Engage | |
? | 11 | ELP Not Ready for Assessment before deadline to receive assessment | Determination if Assessment Ready | LWB/ Mentor |
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LWB/ Mentor | 12 | Assessment Ready Value set to Ready | Determination if Assessment Ready | LWB/ Mentor | ELP is indicated Ready for Assessment in Engage, Auto-generated Engage Assessment Tool 2 |
/0 Section Event Log and Email Notification created | CAE Logistics Team and Managers | Engage/ Email | |||||
CAE Logistics Team/ Managers | 13 | Receipt of Notification ELP is Ready for Assessment | Assessment Ready Value set to Ready | LWB/ Mentor | Start of Pre-Assessment process; Jira Ticket status moved to Pre-Assessment | CAE Logistics Team and Managers | Engage/ Email, Jira Ticket |
Assessor | 14 | Pre-Assessment | Receipt of Notification ELP is Ready for Assessment | LWB/ Mentor | Information/ details about the ELP | Assessor | Manual |
Assessor | 15 | Determine if ELP is Assessment Ready by Deadline to receive Assessment | Pre-Assessment | Assessor | Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment | Assessor | Manual |
Assessor | 16 | If Assessment is Ended Assessment ticket is closed | Pre-Assessment | Assessor | Jira Creates Event Log in Engage with API and sends Email notification to Mentor/ LWB | LWB/ Mentor | Jira |
Assessor | 17 | If Assessment is Completed, Review or update Class/ Facility data | Pre-Assessment | Assessor | Current accurate class/ facility data | Assessor | Engage |
Assessor | 18 | Determine if the review data causes impact to certifications | Current data on |
clasess/ facilities | Assessor | Impacts or no impacts to data | Assessor | Engage | |||
Assessor | 19 | If determination is that there is/ are impact(s) to the certifications, Impact Notice is created | Review of the current class/ facility data | Data provided by the state | Impact notice | Assessor | Jira |
Assessor | 20 | Event Log of Impact Type and an email is auto-generated | Determination if Impact to certification | Jira auto-generated | Email and Event Log Notification | LWB/ Mentor | Engage |
LWB/ Mentor | 21 | Email Notification Received | Created Event Log and Email | Engage | Assessment Ticket Closed and CQIP continues | LWB/ Mentor | |
Assessor | 22 | If determination of certification impact(s) is no, Assessment is performed | Determination there is no impact to certification | Assessor | Data from the scoring of the Assessment | Assessor | Manual |
Assessor | 23 | Enter Data into Engage | Assessment results | Assessor | Assessment results data in Engage | Assessor | Engage |
Assessor | 24 | Verify and finalize Assessment | Entered Assessment data in Engage | Assessor | Verification and Finalization of Assessment in Engage | Assessor | Engage |
Assessor | 25 | Assessment Results Report generation | Verified and finalized assessment in engage | Assessor | Assessment Results Report | Assessor | Engage |
Assessor | 26 | Debrief Meeting - Initiated by Assessor to Mentor | Assessment Results Report | Assessor | Debrief meeting | LWB/ Mentor | Manual |
Assessor | 27 | Results Report emailed to |
Provider affter Debrief meeting | Assessment Results Report | Assessor | Email within 2 days of entering results into Engage the Results Report to the |
provider |
Provider | |||||
Provider | 28 | Receive Result Report | Emailed Result Report | Assessor | Results Report received by |
Provider |
Provider |
Roles and Responsibilities
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Informed roles: need to be looped in the progress of the task, but not consulted or overwhelmed with the details. The task could affect their work, but they are not decision makers for the task. Usually outside the and are not a required responsibility for the task.
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Assessments End to End
Tasks \Roles
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All Assessors
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Assessor I
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Assessor II
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Assessor III
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Research Assistant
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Research Coordinator
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Manager
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Senior Manager
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Director
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Logistics/ Fidelity Monitor
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LWB/ Mentor
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ELP Representative
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Stakeholder
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Complete Interest or other Assessment Request Form
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R A
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ELP Representative Account and Facility Setup
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I
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C
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I
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Mentor Assignment
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I
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R A
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I
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Class(es) setup
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R A
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CQIP Management
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R A
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C
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I
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Ready for Assessment field changed to Ready
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I
...
I
...
I
...
R
...
A
...
I
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Scheduling
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I
...
A
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R
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I
...
I
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Pre-Assessment
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R
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R
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A
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I
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I
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I
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Class(es)/ Facility Review
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R
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R
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A
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Certification Impact notification and application
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R
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R
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A
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I
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I
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I
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I
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Assessment
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R
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A
...
I
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I
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I
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I
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I
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Data Entry in Engage
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R
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A
...
I
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I
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Verify and Finalize Assessment
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R
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R
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A
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I
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Results Report generation
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R
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R
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A
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I
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I
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I
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Debrief Meeting
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C
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R
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R
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A
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I
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C
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Results Meeting
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C
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I
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R A
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C
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