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Process Flow Diagram
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Process Flow Chart
End to End Assessment Process | |||||||
|---|---|---|---|---|---|---|---|
Role Performing Task | Process Task Number | Task | Input for Task | From | Output for Task | To | Media or Application |
Provider | 1 | Interest form in Jira Completed | ELP/ School information | ELP Representative | Interest form complete; Jira Ticket created, Jira generated Email to LWB | LWB, CLI CSA | Jira generated Email and Ticket |
LWB | 2 | Email of Interest Form Received | Interest Form | Jira Auto generated | Manual Email to Confirm Receipt of Interest form | Provider | Manual Email from LWB |
Provider | 3 | Provider receives notification | Confirmation Email of LWB Receipt of Interest Form | LWB | NA | NA | NA |
CLI CSA | 4 | ELP Representative Account created and the ELP Facility/ School is created in Engage | Interest Form | Provider/ Jira Ticket | ELP setup in Engage system; Auto generated Engage School Section Event Log and Email | LWB | Engage/ Email |
LWB | 5 | Received notification of ELP School/ Facility setup | Auto-generated Engage School Section Event Log and Email | CSA/ Engage | NA | NA | NA |
LWB | 6 | Assign Mentor in Engage | ELP/ School setup notification | LWB | Mentor Assignment, Auto-generated Engage School Section Event Log and Email; | Mentor | Engage/ Email; Jira Ticket |
CAE | 7 | Received email notification of Mentor Assigned | Auto-generated Engage School Section Event Log and Email | CSA/ Engage | Jira Ticket Status moved to CQIP Management | CAE Logistics Team and Managers | Jira |
LWB/ Mentor | 8 | Class(es) setup in Engage | Interest Form | Provider/ Jira Ticket | ELP Class(es) set up in Engage School ection | LWB/ Mentor | Engage |
LWB/ Mentor | 9 | CQIP Management | Interest Form and Provider Input | Jira Ticket and Provider | CQIP completed | LWB/ Mentor | Engage |
LWB/ Mentor | 10 | Determine if ELP is Assessment Ready by Deadline to receive Assessment | CQIP and required documentation | LWB, Mentor, Provider | Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment | LWB, Mentor, Engage School section | Engage |
? | 11 | ELP Not Ready for Assessment before deadline to receive assessment | Determination if Assessment Ready | LWB/ Mentor | ? | ? | ? |
LWB/ Mentor | 12 | Assessment Ready Value set to Ready | Determination if Assessment Ready | LWB/ Mentor | ELP is indicated Ready for Assessment in Engage, Auto-generated Engage Assessment Tool 2/0 Section Event Log and Email Notification created | CAE Logistics Team and Managers | Engage/ Email |
CAE Logistics Team/ Managers | 13 | Receipt of Notification ELP is Ready for Assessment | Assessment Ready Value set to Ready | LWB/ Mentor | Start of Pre-Assessment process; Jira Ticket status moved to Pre-Assessment | CAE Logistics Team and Managers | Engage/ Email, Jira Ticket |
Assessor | 14 | Pre-Assessment | Receipt of Notification ELP is Ready for Assessment | LWB/ Mentor | Information/ details about the ELP | Assessor | Manual |
Assessor | 15 | Determine if ELP is Assessment Ready by Deadline to receive Assessment | Pre-Assessment | Assessor | Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment | Assessor | Manual |
Assessor | 16 | If Assessment is Ended Assessment ticket is closed | Pre-Assessment | Assessor | Jira Creates Event Log in Engage with API and sends Email notification to Mentor/ LWB | LWB/ Mentor | Jira |
Assessor | 17 | If Assessment is Completed, Review or update Class/ Facility data | Pre-Assessment | Assessor | Current accurate class/ facility data | Assessor | Engage |
Assessor | 18 | Determine if the review data causes impact to certifications | Current data on clasess/ facilities | Assessor | Impacts or no impacts to data | Assessor | Engage |
Assessor | 19 | If determination is that there is/ are impact(s) to the certifications, Impact Notice is created | Review of the current class/ facility data | Data provided by the state | Impact notice | Assessor | Jira |
Assessor | 20 | Event Log of Impact Type and an email is auto-generated | Determination if Impact to certification | Jira auto-generated | Email and Event Log Notification | LWB/ Mentor | Engage |
LWB/ Mentor | 21 | Email Notification Received | Created Event Log and Email | Engage | Assessment Ticket Closed and CQIP continues | LWB/ Mentor | |
Assessor | 22 | If determination of certification impact(s) is no, Assessment is performed | Determination there is no impact to certification | Assessor | Data from the scoring of the Assessment | Assessor | Manual |
Assessor | 23 | Enter Data into Engage | Assessment results | Assessor | Assessment results data in Engage | Assessor | Engage |
Assessor | 24 | Verify and finalize Assessment | Entered Assessment data in Engage | Assessor | Verification and Finalization of Assessment in Engage | Assessor | Engage |
Assessor | 25 | Assessment Results Report generation | Verified and finalized assessment in engage | Assessor | Assessment Results Report | Assessor | Engage |
Assessor | 26 | Debrief Meeting - Initiated by Assessor to Mentor | Assessment Results Report | Assessor | Debrief meeting | LWB/ Mentor | Manual |
Assessor | 27 | Results Report emailed to Provider affter Debrief meeting | Assessment Results Report | Assessor | Email within 2 days of entering results into Engage the Results Report to the provider | Provider | |
Provider | 28 | Receive Result Report | Emailed Result Report | Assessor | Results Report received by Provider | Provider | |
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