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This article will discuss the steps you should take if you are trying to sign up for CLI Engage and you had a previous account. |
Submit a help ticket through this link IF you had a previous CLI Engage account - https://cliengage.atlassian.net/servicedesk/customer/portal/1/group/68/create/36
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c. Keep in mind your account will be updated and an invitation will be sent to the email inputted entered in the request field on the help ticket, see picture below:
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a. Inform them, CLI Engage will be reaching out via email to request authorization to create/update your account under the school/center you are requesting
Once authorization has been received CLI receives authorization from your administrator via email, the following will occur:
a. CLI Engage Staff updates previous account
b. Account is reset
c. New invitation is sent User will be sent a new invitation to register with the updated email address
d. User will need to check email and click the link sent to complete registration
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