Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

\uD83E\uDD14 Problem

I received an error of Invalid Phone Type error on my Single Roster Upload (SRU) or roster template.

Info

Please follow the steps on the Instructions tab of the SRU template. You can locate the instructions on the second tab of the template file.

\uD83C\uDF31 Solution

  1. Review the Column K

  2. Note this column is optional and not required

  3. Make sure you have Entered the following corresponding letters Work, W, Cell, C, Home, or H.

  4. Once that is updated you can process a new SRU.