Assessments End to End Process

Overview

Assessment End to End Process as viewed at the highest level with no specifics relating to the various types of assessments and monitoring which are performed by Assessors.

Team

Centralized Assessment Entity Assessors

Team members

Centralized Assessment Entity Assessors

Team mission

Provide consistent and reliable assessments of Texas Early Learning Program meeting the standards for the Texas Rising Star program certifications and star levels

Process Flow Diagram


End to End Assessment Process Flow Diagram

 

End to End Assessment Process Flow Chart

Role Performing Task

Process Task Number

Task

Input for Task

From

Output for Task

To

Media or Application

Provider

1

Interest form Completed

ELP/ School information

ELP Representative

Interest form complete; Jira Ticket created, Notificationto LWB

LWB, CLI CSA

Jira generated Notification and Ticket

LWB

2

Email of Interest Form Received

Interest Form

Jira Auto generated

Manual Email to Confirm Receipt of Interest form

Provider

Manual Email from LWB

Provider

3

Provider receives notification

Confirmation Email of LWB Receipt of Interest Form

LWB

NA

NA

NA

CLI CSA

4

ELP Representative Account created and the ELP Facility/ School is created in Engage

Interest Form

Provider/ Jira Ticket

ELP setup in Engage system; Auto generated Engage School Section Event Log and Email

LWB

Engage/ Email

LWB

5

Received notification of ELP School/ Facility setup 

Auto-generated Engage School Section Event Log and Email

CSA/ Engage

NA

NA

NA

LWB

6

Assign Mentor in Engage

ELP/ School setup notification

LWB

Mentor Assignment, Auto-generated Engage School Section Event Log and Email;

Mentor

Engage/ Email; Jira Ticket

CAE

7

Received email notification of Mentor Assigned

Auto-generated Engage School Section Event Log and Email

CSA/ Engage

Jira Ticket Status moved to CQIP Management

CAE Logistics Team and  Managers

Jira

Manager CAE

8

Receive email notification of Mentor Assigned and update Jira Ticket with Information

Email Notification of Mentor Assignment

Provider/ Jira Ticket

Updated Jira ticket

LWB/ Mentor

Jira

LWB/ Mentor

9

Class(es) setup in Engage

ELP information provided

ELP Representative and/or Interest Form

Class(es) setup in Engage

LWB/ Mentor

Engage

LWB/ Mentor

10

CQIP Management

Interest Form and Provider Input

Jira Ticket and Provider

CQIP completed

LWB/ Mentor

Engage

LWB/ Mentor

11

Determine if ELP is Assessment Ready by Deadline to receive Assessment

CQIP and required documentation

LWB, Mentor, Provider

Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment

LWB, Mentor, Engage School section

Engage 

TBD

12

ELP Not Ready for Assessment before deadline to receive assessment

Determination if Assessment Ready

LWB/ Mentor

TBD

TBD

TBD

LWB/ Mentor

13

Assessment Ready Value set to Ready

Determination if Assessment Ready

LWB/ Mentor

ELP is indicated Ready for Assessment in Engage, Auto-generated Engage Assessment Tool 2/0 Section Event Log and Email Notification created

CAE Logistics Team and  Managers

Engage/ Email

CAE Logistics Team/ Managers

14 and 15

Receipt of Notification ELP is Ready for Assessment

Assessment Ready Value set to Ready

LWB/ Mentor

Start of Pre-Assessment process; Jira Ticket status moved to Pre-Assessment

CAE Logistics Team and  Managers

Engage/ Email, Jira Ticket  

CAE LFM

16

Scheduling and Acknowledge Document Receipt

Assessment Ready Value set to Ready

LWB/ Mentor

ELP Scheduled for Assessment

Assessor

Jira Ticket

Assessor

17

Desk Review

Scheduled Assessment

LFM

Information/ details about the ELP, Jira creates Event Log in Engage that Screening is Scheduled

Assessor

Manual

Assessor

18

CCR Screening

CCR Data

Assessor

Decision if ELP meets requirements for Assessment before the Deadline to receive Assessment

Assessor

Manual

Assessor

19

Results of CCR Screening: No-Impact, Ineligible, Impacted

CCR Screening

Assessor

Jira Creates Event Log in Engage with API and Engage notification to Mentor/ LWB

LWB/ Mentor

Jira

Assessor

22a

If Screening is Completed, Review or update Class/ Facility data

CCR Screening

Assessor

Current accurate class/ facility data and Jira generated Event Log that Screening is Complete

Assessor

Jira/Engage

Assessor

19b

Determine if the review data causes impact to certifications

Current data on clasess/ facilities

Assessor

Impacts or no impacts to data

Assessor

Engage

Assessor

19b

If determination is that there is/ are impact(s) to the certifications, Impact Notice is created

Review of the current class/ facility data

Data provided by the state

Impact notice

Assessor

Manual

Assessor

19b

Event Log of Impact Type and notification is sent

Determination if Impact to certification

Assessor

Email and Event Log Notification

LWB/ Mentor

Engage

Assessor

20

Assessment Ticket is "Assessment Ended"

Determination that ELP is Ineligible

Assessor

Assessment ticket sent to LFM and Reason for Assessment noted

LFM

Jira

LFM

21

Cancel Assessment and close ticket, or Reschedule Assessment and reassign ticket

Results from Assess Screening

Assessor

Assessment ticket closed or rescheduled

LFM

Jira

LWB/ Mentor

10

Email Notification Received and CQIP process activated

Created Event Log and Email

Engage

Assessment Ticket Closed and CQIP continues

LWB/ Mentor

Email

Assessor

22

If determination of certification impact(s) is no, Assessment is performed

Determination there is no impact to certification

Assessor

Data from the scoring of the Assessment

Assessor

Manual

Assessor

23

Enter Data into Engage

Assessment results

Assessor

Assessment results data in Engage

Assessor

Engage

Assessor

24

Verify and finalize Assessment

Entered Assessment data in Engage

Assessor

Verification and Finalization of Assessment in Engage

Assessor

Engage

Assessor

25

Assessment Results Report generation

Verified and finalized assessment in engage

Assessor

Assessment Results Report

Assessor

Engage

Assessor

26

Debrief Meeting - Initiated by Assessor to Mentor

Assessment Results Report

Assessor

Debrief meeting

LWB/ Mentor

Manual

Mentor

28

Results Report emailed to Provider affter Debrief meeting

Assessment Results Report

Mentor

Email within 2 days of entering results into Engage the Results Report to the provider

Provider

Email

Provider

30

Receive Result Report

Emailed Result Report

Assessor

Results Report received by Provider

Provider

Email

LFM

29

Review and close ticket

Assessor change status to Assessor work done

Assessor

Close ticket

LFM

Jira

 

Roles and Responsibilities

R-Responsible, A - Accountable, C - Consulted, I - Informed (Directly or by Report)

The RACI chart is a type of responsibility assignment matrix which lists all stakeholders and the level of involvement in each task, denoted with the letters, R, A, C, or I.

Responsible roles: designates the task as assigned directly to this role. This is the person who does the work to complete the task or create the deliverable. Must have one and could have several Responsible roles.

Accountable roles: delegates and reviews the work involved, This person makes sure the responsible person/role knows the expectations of the task and completes the work on time. Only one person/role is accountable.

Consulted roles: provide input and feedback on the work being done. This person/ role has a stake in the outcome of the task as it could affect their current or future work. Not a required responsibility for a task.

Informed roles: need to be looped in the progress of the task, but not consulted or overwhelmed with the details. The task could affect their work, but they are not decision makers for the task. Usually outside the and are not a required responsibility for the task.