Reconsideration
Communication area | Application/system | from | To | change |
Reconsideration request | Event log | mentor | Assessment logistics team | Establish timeline to request reconsideration after an assessment (does not apply to AMV) and for the assessment to be conducted – request: within 30 days from assessment’s effective date; reconsideration assessment conducted within 60 days of the request. |
Pre-assessment work complete | TRS Assessment Ready event log entry | Mentor | Assessor and logistics team | Change on 'getting ready for assessment' page to new contact if assessor currently is contact. “Ready” notification must be received within first 30 days |
Assign / Update assessor | TRS | CLI assessment and Logistics team | Mentor | TRS Event log |
Schedule assessment with ELP | Outlook calendar availability | CLI assessment logistics | ELP | Provide 2-week period to ELP (from confluence template); schedule assessment date with assessor manager; standardize scheduling process |
Notify mentor of assessment window period | TBD | CLI assessment logistics | Mentor | Two-week window notice |
Conduct assessment | Email meeting invite | CLI assessment | Mentor | Automated notification to mentors that assessment is verified star rating assigned and update event log; mentor identified in TRS school page; assessment team receives notification to schedule the debrief meeting |