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How do I correct the Deadlocked on lock resources error on my SRU template?

How do I correct the Deadlocked on lock resources error on my SRU template?

 Problem

I received a Deadlocked on lock resources error on my Single Roster Upload (SRU) template.

 Solution

If you have received the Deadlocked on lock resources error, please submit a help ticket.

  1. You can include your name, email address, and roster upload batch number in the help ticket.

  2. To locate the desired information, navigate to Administrative Tools > Class and Student Management > Central Roster Management > Single Roster. The batch number you need is listed in the first column.

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