How do I correct The Districts That You Typed and Selected Do Not Match error on my Single Roster Upload template?

 Problem

I received a District mismatch error on my Single Roster Upload (SRU) or roster template

 Solution

The District name on the roster template must match the name in the CLI Engage database

1. Log on to CLI Engage Public – CLI Engage Public and locate the turquoise banner titled Administrative Tools.

2. Click on Class & Student Management.

3. Click on Community Management.

4. Search for your Community or District.

5. Verify how your district is listed

6. Copy and paste the district name onto your template in Column B

7. Save and process the updated template again under Central Roster Management

8. Check the status of the template after appx. 15 minutes (or more during high traffic times)

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