How do I correct the Deadlocked on lock resources error on my SRU template?
Problem
I received a Deadlocked on lock resources error on my Single Roster Upload (SRU) template.
Solution
If you have received the Deadlocked on lock resources error, please submit a help ticket.
You can include your name, email address, and roster upload batch number in the help ticket.
You can find this by going to Administrative Tools - Class and Student Management - Data Management - Single Roster - the batch number is the number in the first column.
Related articles