How do I correct the Deadlocked on lock resources error on my SRU template?

Owned by Maya, created
Apr 07, 2023
1 min read

 Problem

I received a Deadlocked on lock resources error on my Single Roster Upload (SRU) template.

 Solution

If you have received the Deadlocked on lock resources error, please submit a help ticket.

  1. You can include your name, email address, and roster upload batch number in the help ticket.

  2. You can find this by going to Administrative Tools - Class and Student Management - Data Management - Single Roster - the batch number is the number in the first column.

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